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Get the most out of your business breakdown cover

Contact details, renewals, vehicle registrations and support

Where can I find my policy documents?

Our business breakdown cover policy documents give you all the details of what is and isn’t included.

Business breakdown cover
For policies starting from 1 November 2014:

Fleet cover (November 2014)

AA Fleet Europe

Fleet Europe (September 2013)

Breakdown repair cover

For policies starting on or after 1 February 2016:

Breakdown Repair Cover (February 2016)

For polices taken out between 20 August 2012 and 31 January 2016:

Breakdown repair cover (August 2012)


Minibus cover

For policies starting from 1 November 2014:

Fleet cover (November 2014)


Taxi, courier and van breakdown cover

For policies starting from 1 November 2014:

Fleet cover (November 2014)


Truck and fleet pay as you go rescue

Pay for use (September 2013)

Can I add more vehicle registrations to my account?

If you’d like to cover more vehicles in your fleet, give us a call on 0800 551 188 and we can arrange this for you. We’ll also let you know how much this will cost.

You can also substitute one vehicle for another (for example, if you’ve sold one of your registered vehicles mid-way through your cover). Just log in to your account and enter the details of the replacement vehicle. You’ll need to wait 24 hours before you request any servicing on the newly substituted vehicle.

I want to upgrade or cancel my cover

Get in touch and we can arrange for your cover to be changed or cancelled.

0800 551 188

Open: Monday to Friday 9am to 5pm.

What happens if I break down and don’t have my breakdown card with me?

Normally if you or one of your drivers  breaks down, you'd just quote your membership number (listed on the vehicle’s breakdown card) so we can get help out to you. If you don’t have this to hand, or your card hasn’t yet arrived, you’ll need to tell us the company name and address. The driver may have to pay by credit card if we can’t find this on the system, and we’ll refund the amount retrospectively.

If your card is lost or has been stolen, call us immediate for a replacement on 0800 55 11 88.

Get in touch

If you’ve got a question about your cover that isn’t answered here, give us a call and we’ll be happy to help.

0800 55 11 88

Open: Monday to Friday 9am to 5pm.

Emergency numbers

Broken down and need help right away?

Call 24/7:

0800 420 420

0800 374 457 – if you have minibus cover

0800 424 151
– if you have pay as you go truck and fleet rescue


Lost car keys

0800 048 2800


Wrong fuel in your car

0800 072 7420


Replacement battery

0800 316 4314