AA Home Start from Home

300 AA employees help to get cars moving from home

21 May 2008

AA President Edmund King AA employees are saving 90,000 litres of fuel or 620,000 miles commuting each year by working from home, according to the AA president in a keynote speech at the Workwise UK summit in London today.

Edmund King, AA president, will tell the delegates that 250 AA breakdown call centre employees and 50 insurance call handlers now work from the comfort of their own homes rather than commuting to call centres across the country. This in turn saves 212.5 tonnes of CO2 per year. The presentation will also consider other cost-effective ways to cut carbon from road transport.

The AA has been a pioneer in the field of home working having started a pilot scheme in Leeds over ten years ago. Now the company has 300 homeworkers spread across Newcastle, Leeds, Manchester, Birmingham and Cardiff.

Some of the advantages to the homeworkers are:

  • Avoiding the cost and congestion of the commute
  • Lower stress levels
  • Unlikely to be late for work
  • Calmer working environment
  • Combining work with childcare
  • More flexibility for doctor/dentist appointments
  • Always someone at home for security, comfort of family.

Some of the advantages to the AA are:

  • Saves on office space
  • Increased productivity
  • Less absenteeism
  • Easy to find recruits
  • Technology works, broadband brought down costs
  • Split shifts fit with busiest time on road
  • Increased employee loyalty.

Commenting, Edmund King, AA president said:

"Our employees are saving valuable time and money by working from home. The AA and our employees benefit in many ways. Homeworkers can do a split shift which covers the busiest times on the road in the morning and evening peak.

"In transport terms home working cuts out the commute, reduces congestion and carbon emissions. Hopefully other companies will follow the AA lead to put more workers on the superhighway rather than the actual highway now that the technology is much more affordable.

"So next time you call for an AA Home Start you might just be calling someone at home."

Notes to editors:

This year's Work Wise UK Summit will mark the second anniversary of the Work Wise UK initiative.

The theme this year will focus on business and the environment. The Summit will demonstrate how Work Wise UK has moved the agenda forward from the justification to the actualisation of smarter working practices.

Wednesday, 21st May at the QE11 Conference Centre, Westminster .

The Work Wise UK Summit will present a compelling agenda to an invited audience of 420 policy makers and key influencers from the public, private and third sectors.

Heads of professional bodies and trade unions, together with eminent business leaders, will address delegates at the summit, hosted by Declan Curry, business presenter for BBC Breakfast .

Keynote speakers include:

  • Rt Hon. Hilary Benn MP, Secretary of State, DEFRA
  • Brendan Barber, Secretary General, TUC
  • Edmund King, President, the Automobile Association
  • Ben Plowden, Director, Smarter Travel Unit, Transport for London

21 may 2008