Putting the data into context
For the period of 1 February 2016 to 31 July 2016, there were 5,535,070 policies covering the following products under AA Insurance Services:
- Personal membership
- European Breakdown Cover
- Home (buildings and contents) insurance
- Motor insurance
- Home Services
- Caravan insurance
- Commercial vehicle insurance
- Travel insurance
For the same period there were 14,116 complaints, which equates to 0.26% of complaints against the total number of policies.
If you have an enquiry about the complaints data, or you're unhappy with our service for any reason, then please contact us.
Automobile Association Insurance Services Limited is an insurance intermediary, authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 310562. You can check their register or call the FCA on 0800 111 6768.
Automobile Association Insurance Services registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.