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Car insurance claims

Make a car insurance claim


Make a vehicle claim

Be sure to make your claim as soon after an incident as possible. We're here for you 24/7.

It's quick to make a claim online:

  • Easy to follow steps
  • Save yourself a phone call

Make a claim online

Please have your policy number handy – you can find it on your Statement of Fact.

Need accident recovery now?

If you're in an unsafe location and you need vehicle recovery, call 0330 053 0322



Make a windscreen or glass claim

You can book a replacement or repair for damaged windscreens and windows right away.

Book an appointment online

You'll need your policy number, start date and name of insurer – you can find these on your Statement of Fact.

You have to pay the excess shown in the endorsements section of your Certificate of Insurance, but your no claims discount won't be affected.

The excess for repair or replacement varies with a Silver, Gold or Platinum policy, but there is no excess for a windscreen repair with Platinum.

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