BREAKDOWN COVER

We've got more expert patrols than any other major UK breakdown service. Source: AA Annual Report 2023 (2,700 patrols) and RAC Class A Prospectus 2023 (1,750 patrols). Verify at theAA.com/Best

More members than any other major UK breakdown service. Source: AA Intermediate Co Limited Interim Report 2023 (13.9m Roadside members) and RAC Bidco Limited Interim Report HY 2023 (12.8m Roadside members). Verify at theAA.com/Best

We've been rated best breakdown service against all other major breakdown providers by UK drivers. Plus, we have a Defaqto 5 star rating. Source: Brand & Market Tracker survey, September 2023. Defaqto 2023, UK Motor Breakdown Cover. Verify at theAA.com/Best

If you purchase breakdown cover with us you can choose to pay annually by card or direct debit, or monthly by direct debit.

 

We’ll use the payment details you provide to renew your cover automatically so that you’ll always be covered. Before the end of your first year, you’ll receive a renewal notice with the price of membership for your second year, so you’ll have plenty of time to change or cancel your cover.

 

If you pay annually, you’ll pay up front for a fixed 12-month breakdown cover policy and the overall price for a year will be lower than 12 monthly payments. Please note that in some circumstances – such as promotions – annual payment may not be cheaper than 12 monthly payments. There’s no refund if you cancel after your 14-day cooling-off period. You can choose how your policy renews when you set up your cover, and can opt out of autorenewal at any time if you change your mind.

 

If you pay monthly, your account will be debited every month until your breakdown cover policy is cancelled. This gives you the convenience of paying per month, together with the flexibility of being able to cancel your cover at any time. After the 14-day cooling-off period, you'll just need to give us 30 days' notice.

Our breakdown cover policy documents give you the terms and conditions of the contracts that make up AA Breakdown Membership and AA Parts and Garage Cover (AA Breakdown Repair Cover).

 

They are split into two parts:

 

1. the policy
2. the membership arrangement and administration contract

 

AA Breakdown Membership

 

AA Breakdown Membership Terms and Conditions Booklet – February 2024

 

 

AA Parts and Garage Cover (AA Breakdown Repair Cover)

 

AA Parts and Garage Cover Terms and Conditions Booklet – November 2021

 

 

Member Extras

 

Member Extras Terms and Conditions Booklet – November 2021

*40% off breakdown cover packages is only available when you take out a new Membership with At Home, National Recovery or Onward Travel on theAA.com

The sale starts on 22 April 2024 and ends at 11.59 pm on 7 May 2024. This introductory offer: (1) is only available online at theAA.com; (2) is for new AA breakdown customers only who are UK residents, and not existing AA breakdown members or at renewal; (3) only applies to the first year of your membership; (4) does not apply when only Roadside Assistance is purchased, or to Parts & Garage Cover; (5) is not available in conjunction with any other offer, discount or promotion or in a breakdown situation; and (6) is not valid and prices are subject to change if you hold your Breakdown membership in relation to a vehicle used to carry items or people for money, or if you are in material breach of any other terms of your Roadside Assistance policy. You can choose how your policy renews when you set up your cover. You’ll receive notice beforehand of the price of membership after the first 12 months, so you’ll have plenty of time to change or cancel your cover. There’s no cash alternative. The AA reserves the right to withdraw or alter this promotion without prior notice at any time.

About the price

 

Prices shown include insurance premiums payable to the insurer(s) and a fee payable under a separate contract between you and Automobile Association Insurance Services Limited (AAIS) for arranging and administering your cover. Please see the terms and conditions for more information.

 

AA Breakdown Cover is arranged by Automobile Association Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register online. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

 

Private and domestic use only

Please do not buy this cover for any vehicle used for any commercial purpose, such as:

• Carrying items/people for money
• Delivery or collection of goods
• Transporting passengers
• Carrying equipment, tools or materials
• Moving vehicles for trade purposes, vehicles used for sporting events, or any combination of private, domestic and commercial use

If you try to use this policy for a vehicle that’s used for commercial purposes, we may not be able to help or may have to charge a service fee.

For any commercial use, you'll need our Business Breakdown Cover.

 

Breakdown not routine maintenance

 

This cover provides emergency assistance when a vehicle suffers a sudden or unexpected mechanical or electrical fault that prevents it from being driven or continuing a journey safely. 

It does not cover cosmetic, non-emergency, self-induced faults or where we suspect third-party interference. Please do not try to use it as a replacement for routine servicing, maintenance, or repairs, or to cover faults caused by actions or omissions of the driver.

If you try to use this policy for a vehicle that has not been serviced or maintained appropriately, we may not be able to help or may have to charge a service fee.

 

Roadworthy and road-legal vehicles only

This cover provides assistance for vehicles that are roadworthy and road-legal. It does not cover vehicles that are unsafe, unroadworthy, unlawful, overladen or being used improperly.

 

Throughout the life of the policy, please ensure that vehicles are serviced annually (or following manufacturers’ guidelines), are maintained in line with manufacturer guidelines, are in good condition and safe to be driven on the road. Please also ensure that vehicles are taxed, insured and have a valid MOT certificate. 

 

If you try to use this policy for a vehicle that’s not roadworthy or road-legal, we will not be able to help you get back on the road.

 

Repeat call-outs and pre-existing conditions are not covered

Assistance cannot be provided if we have attended your vehicle and you call us out for the same fault within 28 days, unless you can provide proof that a permanent repair has been completed by a garage. Please arrange for a permanent repair to be made following a temporary repair carried out by us. 

Cover will not be provided for any known faults that existed before you purchased cover, so please do not try to claim for them. If you try to use this policy for a vehicle with a known fault or still has a temporary repair, we may not be able to help or may have to charge a service fee.

Covered vehicles and drivers

 

The policy covers vehicles that are up to 3.5 tonnes (3,500kg) in weight and up to 8 foot 3 inches (2.55m) wide. 

Please do not use breakdown cover for vehicles that are heavier than 3.5 tonnes or wider than 2.55 metres. Assistance cannot be provided for vehicles that have been vandalised or subject to malicious damage, as these are insured events usually covered by motor insurance.

If you have a vehicle-based policy, then the vehicle registered with the AA is covered for all drivers. 

If you change your vehicle, please ensure that you update us promptly.

If you have a personal-based policy (single, joint, family) then a vehicle is covered only if the member is a driver or passenger in that vehicle when it breaks down. Assistance cannot be provided if drivers or passengers are abusive or uncooperative.

 

How do you use my data?

 

To find out how we use your data, please read our website privacy notice and our specific roadside product privacy notice.

 

For more information, there's also our cookie policy and website terms and conditions.

 

What does the Which? endorsement mean?

 

The AA is the only major breakdown service provider to be Which? Recommended in 2023 and for the last 6 years in a row. The Which? Recommended Provider endorsement is only awarded to companies that score highly in their category and based on Which?’s assessment benchmarks, plus customer scores and star ratings gathered through their regular surveys.