contact us for breakdown
Breakdown cover
Tick off your breakdown task using our easy online solutions – or find the best contact option for you.
Contact us to
Report a UK breakdown
Report online
If you're already a member, it's the quickest way to let us know about the problem.
Call to report
Open 24/7
Landline calls cost standard UK rate. Calls from mobiles vary.
Change your details
Change online
It's easy to update your information.
Change vehicle
Change address
Change phone number
Change name
Use chat
To change your details or ask about your breakdown cover.
You can also chat to update your existing Direct Debit. If you have an unpaid balance, you'll need to call to change these details.
Still need help?
Call: 0343 316 4444
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Landline calls cost standard UK rate. Calls from mobiles vary.
Renew breakdown cover
Use chat
To ask a question about renewing your breakdown cover. If you want to make a payment, you'll need to call us instead of using chat.
Still need help?
Call to discuss your renewal: 0343 316 4444
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Landline calls cost standard UK rate. Calls from mobiles vary.
Opt out of automatic renewal
Use our online form
Let us know if you don't want your cover to renew automatically.
Cancel breakdown cover
Cancel online
See your options or cancel your cover in your account
Use chat
To speak to us about your options.
Still need help?
Call to cancel your breakdown cover: 0343 316 4444
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Landline calls cost standard UK rate. Calls from mobiles vary.
Buy UK breakdown cover
Get a quote online
See our latest deals and get an instant quote.
Still need help?
Call for a breakdown cover quote: 0330 053 1100
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Landline calls cost standard UK rate. Calls from mobiles vary.
Buy European breakdown cover
Get a quote online
Planning a trip to Europe? We've got you covered.
Still need help?
Call for a European breakdown cover quote: 0330 053 1100
Opening hours:
Monday to Friday - 9am to 6pm
Saturday - 9am to 5pm
Sunday - Closed
Landline calls cost standard UK rate. Calls from mobiles vary.
Make a Parts and Garage claim
Call to claim
After you've reported a breakdown and we've taken your vehicle to a garage, you'll need to call us before they start any repairs.
0344 579 0042
Opening hours:
Monday to Friday - 9am to 6pm
Saturday - Closed
Sunday - Closed
Landline calls cost standard UK rate. Calls from mobiles vary.
Ask a general question
Use chat
To ask a question or speak to us about your breakdown cover.
Still need help?
Call: 0343 316 4444
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Landline calls cost standard UK rate. Calls from mobiles vary.
Other options
It's OK when you've got the AA app in your pocket
- Report a breakdown quickly and track when your patrol will arrive
- Report a claim with Accident Assist – whoever you're insured by
- See your cover and membership details at a glance
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