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Boiler and home cover

Stay cosy at home all year round

Flexible cover to meet your needs

Standard boiler cover

Our mid-level 12 month cover with included boiler service

£9.99 a month (£119.88 a year)

With our standard boiler and central heating cover you’ll get assistance with all your heating and hot water problems – from your boiler not starting up or a faulty radiator, to your boiler or heating system completely failing.

We’ll also give your boiler a service every year to make sure it’s running safely and efficiently.

Price based on cover with a £99 excess. You’ll pay this for every completed repair.

  • Unlimited call-outs
  • Annual boiler service
  • 24/7 helpline
  • Expert assistance we work with over 1,800 Gas Safe registered, AA approved engineers
  • You're covered for routine boiler and central heating repairs including:
    • Boiler not starting up
    • Faulty radiator
    • Thermostat not working properly

Basic boiler cover

Our starting level 12 month cover

£5.99 a month (£71.88 a year)

Our basic boiler cover offers round-the-clock help for boiler and central heating emergencies. If you find yourself without any hot water or heating, just get in touch – any time of the day or night.

Price based on cover with a £99 excess. You’ll pay this for every completed repair.
  • Unlimited call-outs
  • 24/7 helpline
  • Expert assistancewe work with over 1,800 Gas Safe registered, AA approved engineers

Boiler and home cover options

Prices are based on 12 month cover with a £99 excess. You’ll pay this for every completed repair.

£5.99 a month (£71.88 a year)
£17.48 a month (£209.76 a year)
Emergency repairs for boiler and heating

If you don’t have any hot water or heating, you can call us 24/7. We’ll send out a Gas Safe registered engineer to fix the problem.

Routine repairs for boiler and heating

Get assistance with routine problems like faulty radiators or your gas boiler not starting up.

Annual boiler service

Get a boiler health check once a year to keep it in shape.

Emergency repairs for plumbing, drains and electrics

Our engineers are on hand 24/7 to deal with emergencies like burst pipes, blocked drains or a complete loss of electrical power.

Routine repairs for plumbing and drains

You’re covered for everyday problems like faulty toilet flushes and dripping pipes.

Routine repairs for electrics

Get in touch if you have a problem with your circuits, lights, switches or plug sockets.

What our customers say

"Very efficient engineer. Took time to explain my questions. Very pleasant young man, excellent customer manner."

- Gracie B, Dechmont

Read reviews
Call now to get a boiler and home cover quote

0800 197 0610

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

0800 197 0610

Call now to renew, change or cancel your cover

0800 197 4676

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

0800 197 4676

Policy documents

Boiler and home cover terms and conditions

Our boiler and home cover policy documents give you all the details of what is and isn’t included for:

  • Home Response Plus
  • Central Heating Emergency Response
  • Central Heating Response Plus
  • Home Emergency Response

The current version below applies to cover starting from 6 July 2016 or renewed from 3 August 2016 onwards

Home membership terms and conditions booklet - July 2016

 Previous policy booklets

The version below applies to cover starting from 29 January 2015 to 5 July 2016 (renewed from 26 February 2016 to 2 August 2016)

Home membership terms and conditions booklet - January 2015

The version below applies to cover starting from 24 September 2014 to 28 January 2015 (renewed from 22 October 2014 to 25 February 2015)

Home membership terms and conditions booklet - September 2014

One-off repair terms and conditions

If you have had a fixed price repair to your home or heating, the following PDF provides what is and isn’t included.

View our one-off home repair Ts&Cs

About AA Insurance Services Limited

Please read this PDF summarising the services we offer.

Information about AA Insurance Services Limited (updated January 2017)

Good to know
*About our energy switching service
  • If you buy boiler cover (Central Heating Emergency Response or Central Heating Response Plus) and register for our 12-month energy switching service within 30 days of taking out cover, we promise to save you £150 on your existing gas and electricity bills. 
  • If you cancel your boiler cover within the 14-day cooling off period, your energy switching service will also be cancelled and the guarantee won't be valid anymore.
  • To register you'll need to complete your account set up with the requested details within 30 days of buying your boiler cover. You'll receive an XXX email confirming the start of your 12-month energy switching service. 
  • The ‘savings calculation’ includes all taxes and is calculated on annual savings to your energy bill in the 12 months following your first switch. This guarantee is based on the assumption that (1) your energy usage won’t change and (2) that you don’t make any changes to your energy supply arrangements yourself. For example, if your current tariff ends during the 12 month period, we’ll assume that your current provider would have moved you to their ‘evergreen’ tariff and you wouldn’t have intervened.
  • The guaranteed savings are conditional upon meeting the criteria in the ‘savings calculation’ above. If the total savings notified to you at your first switch are less than £150 (including all taxes, and any administration/exit fees from your current and new providers) you can reclaim the difference by emailing us (including your name and address) on boilercoverguarantee@theaa.com. You’ll need to contact us within 30 days of receiving information about your savings, and we’ll refund you within 60 days of receiving your claim.
  • The guarantee doesn’t apply to single fuel customers.
  • Certain types of meters aren't covered, such as pre-payment and credit meters. Find out more.
  • The energy switching service may be withdrawn at any time, with 30 days’ notice. We’ll advise this on our website at www.theaa.com/boiler-cover. In this instance, no alternatives will be offered.



** When you pay an excess but we can't complete a repair, we'll refund the excess. 


***.Prices based on 12 month cover with a £99 excess. You’ll pay this for every completed repair.



AA Home Membership is underwritten by Acromas Insurance Company Limited (AICL), 57-63 Line Wall Road, Gibraltar. Registered number 88716 (Gibraltar). UK branch address: Enbrook Park, Sandgate, Folkestone CT20 3SE. Acromas Insurance Company is authorised by the Gibraltar Financial Services Commission, and is a member of the Association of British Insurers.

Automobile Association Insurance Services Limited is an insurance intermediary authorised and regulated by the Financial Conduct Authority (FCA). Financial Services Register number 310562. You can check their register or call the FCA on 0800 111 6768


Boiler and home cover FAQs
I don't have cover. Can you send someone if I have an emergency now?

Yes. You can call us on 0800 197 4184 to get help straight away or click here to find out more. 

We'll tell you how much it will cost to fix the problem and send an engineer as soon as possible.

How long do I have to wait before I can get boiler assistance?

You can get assistance from 15 days after your boiler cover starts. This only applies at the start of your policy and not when you renew your cover.

You're not covered for problems that you knew about when you bought the cover or problems that happen before the 15th day of your cover.

How many times can I call for assistance?

You can call for help as many times as you need to - there’s no limit on the number of call-outs.

Do you cover parts and labour for emergency repairs?

Yes, unlimited call-outs, labour, parts, materials and VAT costs are included with all boiler and home cover options.

Are there any excesses to pay if I make a claim?

For most customers an excess is optional. You can choose a £50 excess, a £99 excess or no excess at all. If you choose an excess, you’ll need to pay this for each completed repair.

Is there anything that isn't covered for flats?

You're not covered for the shared bits of flats or maisonettes with shared facilities, so these types of claim aren’t included:

  • Plumbing claims relating to sections of shared pipe
  • Drainage claims where a shared pipe is blocked
  • Claims for keys, locks and glazing in shared communal areas
  • Water supply pipes for flats or maisonettes
  • Both of our levels of boiler cover are the same for flats as for a house or any other eligible property.

    What types of gas boiler do you cover?

    We cover domestic gas boilers of any age, as long as we can get the essential working parts.

    Cover isn’t available for:

    • Gas boilers with an output over 70 kw
    • Wood, solid fuel, electric or oil fired boilers
    • Warm air and solar heating systems
    The output information should be in your boiler manual. If you can't find it, you’ll need to get in touch with the manufacturer to check.
    How many boiler breakdown claims can I make?

    You can make as many claims as you need to if your boiler breaks down and you have no heating and/or hot water.