Car recall results

Recall notices for this model

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Recall: No. 1 of 2
Recall Ref: R/2014/029
Exact Model: Caddy
VIN: WV1ZZZ2KZ5X005163 to WV2ZZZ2KZDX084786
Build Date: November 2003 to January 2013
Numbers: 9247
Defect: On Caddy vehicles of a limited production period Volkswagen AG has established that on vehicles of certain model years the attachment of the ball pin where the tailgate gas strut is mounted on the body can loosen and in the most unfavourable case tear off. If such damage occurs the Tailgate can drop down as one tailgate gas strut alone cannot keep it open. There is a risk of injury.
Action: On the affected vehicles a new ball pin with a washer will be fitted . On Caddys produced from November 2003-July 2008 the welded nut inside the D pillar can loosen and fall off when replacing the pin. In these instances two support brackets with blind rivets must be fitted.
Launch Date: 17 April 2014
Recall: No. 2 of 2
Recall Ref: R/2009/110
Exact Model: Jetta, Golf, EOS, Passat, Scirocco, Touran & Caddy (with direct shift 6 speed gearbox)
Build Date: 1 Sep 2008 to 31 Aug 2009
Numbers: 3514
Defect: In rare cases an incorrect interpretation of the clutch temperature can occur which results in the clutch opening unexpectedly with loss of drive.
Action: Recall affected vehicles and update/reprogramme gearbox control unit.
Launch Date: 14 December 2009

Manufacturer contact details:
Volkswagen UK
Yeomans Drive, Blakelands, Milton Keynes, MK14 5AN
0800 0833 914


Is your vehicle affected by a recall?

If you find a recall notice above that matches your vehicle – make/model, date of registration, VIN or engine number – the next step is to confirm whether the required inspection or repair has been carried out.

This information is currently only available from the individual vehicle manufacturers or importers. Contact their customer services department with details or your vehicle and the recall, and ask for confirmation that the necessary work has been completed.

In most cases, the manufacturer or importer contact details will have been returned in the search results above. If not, check your vehicle handbook or contact the Recall Information Point at the SMMT, Consumer Affairs Department, Forbes House, Halkin Street, LONDON SW1X 7DS (tel: 0870 7518270).


The information provided on vehicle recalls is for information purposes only. While the AA has taken care in the preparation of recall information, and the information presented is believed to be reliable, the AA does not represent that such information is accurate, comprehensive, verified or complete, and shall not assume or accept any liability (whether in negligence or otherwise) for the accuracy or completeness of such information or for any reliance placed by any person on the information. Nor shall the AA be under any obligation to advise any person of any error in information provided. The AA shall not be liable for any damages (including, without limitation, damages for loss of profits, business or other consequential loss) which may arise from any use of, or reliance upon, or inability to access, the information.

To confirm that there are no recalls on your vehicle, please contact the manufacturer or importer of the vehicle for final confirmation.