Get in touch

Whatever you need, just call us

Emergency numbers

Broken down?

0800 88 77 66 or 0121 275 3746

For UK breakdown customers

All lines above open 24 hours

Buy breakdown cover

0800 085 2721

Mon–Sat 8am–8pm, Sun 8am–5pm

Home insurance

0800 197 6169

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm


Hard of hearing? Prefix any number with:

18001

eg 18001 0800 88 77 66. This will put you through to a Text Relay operator, who will communicate with the caller by text and contact the number you need


Outbound telephone calls

We make outbound telephone calls for a number of reasons relating to our many products, including breakdown cover and insurance. We are fully committed to the regulations set out by OfCom and follow strict processes to ensure we comply with them.

Car insurance

0800 316 2456

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm

Emergency at home

0800 316 3983

Make a claim on your Home Emergency Response policy

Lines open 24 hours

Got an emergency but don’t have Home Emergency Response?

Call 0800 197 4184

Lines open 24 hours

Home Emergency Response

0800 107 1031

Need cover for home emergencies? Get a quote

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm

Breakdown service you can trust

Buy breakdown cover

0800 085 2721

Mon–Sun 8am–8pm

Already got AA Breakdown Cover?

0843 316 4444 or 0161 332 1789

Mon–Fri 8am–8pm, weekends 9am–5pm


Broken down?

0800 88 77 66 or 0121 275 3746

For UK breakdown customers

From mobile phones:
0844 873 0087

All lines above open 24 hours

Breakdown cover email enquiries

Breakdown Repair Cover

0800 587 5856

Mon–Fri 8am–8pm, weekends 9am–5pm

Claims:
0844 579 0042

Mon–Fri 9am–6pm, Sat 9am–1pm

Buy European breakdown cover

0800 085 7253

Mon–Sun 8am–8pm


Broken down in Europe

00 800 88 77 66 55

24-hour helpline for calls from the UK and abroad

From French landlines:
08 25 09 88 76 or 04 72 17 12 00

From other countries abroad, or UK mobile phones:
00 33 825 09 88 76 or 00 33 472 17 12 00

Competitive prices for insurance

Buy car insurance

0800 316 2456 or 0191 503 1001

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm

For existing car insurance policies or claims call:

0800 316 1193 or 0191 503 1003

Mon–Fri 8am–9pm, Sat 8am–5pm, Sun 9am–5pm


Buy home insurance

0800 197 6169 or 0191 503 1004

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm

Home emergencies

0800 107 1031 or 0191 503 1006

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm


Buy motorcycle insurance

0800 028 0108

Mon–Fri 8:30am–7pm, Sat 8:30am–3pm


Buy van insurance

0800 083 8539

Mon–Fri 8:30am–7pm, Sat 8:30am–3pm


Buy classic car insurance

0844 346 3282

Mon–Thu 9:30am–5:30pm, Fri 9:30am–5pm

Buy Drivesafe car insurance

0800 068 2911

Get a 'pay how you drive' quote

Got Drivesafe car insurance?

0800 068 2912

Call Customer Services for policy queries

Or email us:
admin@theaadrivesafe.com

Make a Drivesafe policy claim:
0800 294 1164

Renew your Drivesafe policy:
0800 046 6445


Buy life insurance

0800 107 6642

In partnership with Friends Life and Pensions Limited: level life cover, decreasing life cover, critical illness cover

Mon–Fri 8am–8pm, Sat 9am–5pm, Sun 10am–5pm

50 Plus life insurance

0800 107 6641

Mon–Fri 8am–8pm, Sat 9am–5pm, Sun 10am–5pm


Buy pet insurance

0800 294 2713

Mon–Fri 8am–8pm, Sat 9am–5pm


Buy business insurance

0800 294 0905

Mon–Thu 8:30am–6pm, Fri 8:30am–5pm


Buy travel insurance

0800 085 7240

Mon–Fri 8am–8pm, Sat 9am–5pm, Sun 10am–4pm, public holidays 9am–5pm

Competitve rates on savings and loans, plus
credit cards, travel currency cards and more

 

To protect your personal data, we will need to ask you some security questions before responding to your telephone query. Unfortunately this means that we're unable to respond to financial services queries by email.

Open a savings account

0845 603 6302

Mon–Sat 8am–8pm, excluding public holidays


Get an AA Loan

0800 731 5647

In partnership with The Co-operative Bank

Mon–Fri 8am–9pm, Sat–Sun 9am–6pm

Got an AA Loan?

0845 606 1651

AA Personal Finance Limited

Mon–Fri 8am–10pm, Sat 8:30am–6pm, Sun 9:30am–5:30pm


AA Spend and Earn Card and AA Travel Currency Card

0845 872 0822

AA Credit Cards issued by MBNA

0800 917 8612

Lines open 24 hours

For Rewards enquiries
0800 917 8612

Lines open 24 hours

To track your new application:
0800 028 1332

Mon–Thurs 8am–8pm, Fri 8am–5pm

Or you can send a secure message via your Online Card Services account at theaa.com/managemycard

AA Credit Cards with numbers starting 456072, 490918 or 528682

0845 300 4706

Mon–Fri 8am–10pm, weekends 8am–7pm

For Rewards enquiries
0800 783 0167

Mon–Fri 9am–5:30pm, message service outside these times

Travel information, hotels, routes and great offers
for members

AA Roadwatch: 'theAA' on your mobile keypad

84322

or 0906 888 4322 from a land line

Lines open 24 hours.

Calls cost up to 65p per minute at all times. Mobile rates vary.

Call safely: park legally before checking text messages or accessing WAP services from your mobile phone.


Hotel Services

01256 844455

Mon–Fri 9am–5pm

Find travel books and maps

01256 491524

Call the number above for customer enquiries.

Trade enquiries:

01256 493232

Mon–Fri 9am–5pm


Get an International Driving Permit

0870 600 0371

Choose option 5, then option 2

The only national driving school exclusively using
fully qualified instructors

Buy driving lessons

0800 587 0087

Mon–8:30am–8pm, weekends 9am–5pm

Join us as a driving instructor

0800 587 0086

Mon–Thu 9am–8pm, Fri 9am–5:30pm, Sat 10am–4pm

Train to become a driving instructor

0800 316 0331

Mon–Thu 9am–8pm, Fri 9am–5.30pm, Sat 10am–4pm

AA DriveTech

DriverAware Division

Schemes offered by the police to the motorist and rider

Bookings: 0845 345 9624

General enquiries: 0845 345 9623

Mon–Fri 8am–6pm

Or email us:
driveraware@AAdrivetech.com


Commercial and Passenger Vehicle Division

Periodic training for PCV and LGV drivers

Customer care: 01256 495804

Sales enquiries: 0845 345 9626

Mon–Fri 8am–6pm

Or email us:
drivercpc@AAdrivetech.com

FleetSafe Division

Fleet risk management for everyone who 'drives for work'

Customer care: 01256 495731

Sales enquiries: 0845 299 6131

Mon–Fri 8am–6pm

Or email us:
tellmemore@AAdrivetech.com


General enquiries

Reception: 01256 495700

Fax number: 01256 495799

Trainer enquiries: 01256 495752

Press enquiries: 01256 495969

AA products and services for commercial customers

Business breakdown services

0800 551188

Mon–Fri 9am–5pm

Fleet breakdown cover

0800 551188

Mon–Fri 9am–5pm

AA Signs

0800 731 7003

Mon–Fri 8:45am–4:45pm

Here are more numbers you might find useful.

Get help with our website

0844 209 0754

Mon–Fri 8am–8pm, weekends 9am–5pm

Get help with a disability

0800 26 20 50

Mon–Thu 24 hours, Fri–Sun 7am–11pm

International enquiries

+44 161 333 0004

Mon–Fri 8am–8pm, weekends 9am–5pm

Hard of hearing? Prefix any number with:

18001

eg 18001 0800 88 77 66. This will put you through to a Text Relay operator, who will communicate with the caller by text and contact the number you need

To help us deal with your enquiry quickly, you can use our email us form.


The email form is a secure site so your details are both safe and protected.

 

 

 

 

Are you a member of the press?

You can contact the

AA Press Office

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