Get in touch

Whatever you need, just call us

Emergency numbers

Broken down?

0800 88 77 66 or 0121 275 3746

For UK breakdown customers

Lines open 24 hours

Need breakdown cover?

0800 085 2721

Mon–Sun 8am–8pm

Home insurance

0800 197 6169

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm


Outbound telephone calls

We make outbound telephone calls for a number of reasons relating to our many products, including breakdown cover and insurance. We are fully committed to the regulations set out by OfCom and follow strict processes to ensure we comply with them.

Car insurance

0800 316 2456

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm

Emergency at home?

0800 316 3983

Make a claim on your Home Emergency Response policy

Lines open 24 hours

Got an emergency but don’t have Home Emergency Response?

Call 0800 197 4184

Lines open 24 hours

Home Emergency Response

0800 107 1031

Need cover for home emergencies? Get a quote

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm

Breakdown service you can trust

Need breakdown cover?

0800 085 2721

Mon–Sun 8am–8pm

Already got AA Breakdown Cover?

0843 316 4444 or 0161 332 1789

Mon–Fri 8am–8pm, weekends 9am–5pm


Broken down?

0800 88 77 66 or 0121 275 3746

From mobile phones:
0844 873 0087

Lines open 24 hours

Breakdown cover email enquiries

Breakdown Repair Cover

0800 587 5856

Mon–Fri 8am–8pm, weekends 9am–5pm

Claims:
0844 579 0042

Mon–Fri 9am–6pm, Sat 9am–1pm

Need European breakdown cover?

0800 085 7253

Mon–Sun 8am–8pm


Broken down in Europe?

00 800 88 77 66 55

24-hour helpline for calls from the UK and abroad

From French landlines:
08 25 09 88 76 or 04 72 17 12 00

From other countries abroad, or UK mobile phones:
00 33 825 09 88 76 or 00 33 472 17 12 00

Competitive prices for insurance

Need car insurance?

0800 316 2456 or 0191 503 1001

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm

For existing car insurance policies or claims call:

0800 316 1193 or 0191 503 1003

Mon–Fri 8am–9pm, Sat 8am–5pm, Sun 9am–5pm


Need home insurance?

0800 197 6169 or 0191 503 1004

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm

Got a home emergency?

0800 107 1031 or 0191 503 1006

Mon–Fri 8am–9pm (Tue 8am–8pm), Sat 8:30am–5pm, Sun 9am–5pm


Need motorcycle insurance?

0800 028 0108

Mon–Fri 8:30am–7pm, Sat 8:30am–3pm

Need van insurance?

0800 083 8539

Mon–Fri 8:30am–7pm, Sat 8:30am–3pm

Need classic car insurance?

0844 346 3282

Mon–Thu 9:30am–5:30pm, Fri 9:30am–5pm

Need Drivesafe car insurance?

0800 068 2911

Get a 'pay how you drive' quote

Got Drivesafe car insurance?

0800 068 2912

Call Customer Services for policy queries

Or email us:
admin@theaadrivesafe.com

Make a Drivesafe policy claim:
0800 294 1164

Renew your Drivesafe policy:
0800 046 6445


Need life insurance?

0845 602 9199

In partnership with Friends Life: level term, decreasing term, critical illness

Mon–Fri 8am–8pm, Sat 9am–5pm, Sun 10am–5pm

Got AA life insurance?

0800 587 2624

Call the number above if you took out life insurance before 31 March 2011

Mon–Fri 8am–9pm, Sat 9am–3pm


50 Plus Life Insurance

0845 026 0521

Mon–Fri 8am–8pm, Sat 9am–5pm, Sun 10am–5pm


Need pet insurance?

0800 294 2713

Mon–Fri 8am–8pm, Sat 9am–5pm


Need business insurance?

0800 294 0905

Mon–Thu 8:30am–6pm, Fri 8:30am–5pm


Need travel insurance?

0800 085 7240

Mon–Fri 8am–9pm, Sat 9am–5pm, Sun 10am–4pm, public holidays 10am–5pm

Competitve rates on savings and loans, plus credit cards, travel currency cards and more

 

To protect your personal data, we will need to ask you some security questions before responding to your telephone query. Unfortunately this means that we're unable to respond to financial services queries by email.

Opening a savings account?

0845 603 6302

Mon–Sat 8am–8pm, excluding public holidays


Got an AA Loan?

0845 606 1651

AA Personal Finance Limited

Mon–Fri 8am–10pm, Sat 8:30am–6pm, Sun 9:30am–5:30pm

Need an AA Loan?

0800 731 5647

In partnership with The Co-operative Bank

Mon–Fri 8am–9pm, Sat–Sun 9am–6pm


AA Spend and Earn Card and AA Travel Currency Card

0845 872 0822

AA Credit Cards

If your credit card number starts with 456072, 490918 or 528682 please call:

Customer services
0845 300 4706

Mon–Fri 8am–10pm, weekends 8am–7pm

Rewards enquiries
0800 783 0167

Mon–Fri 9am–5:30pm, message service outside these times

For all other card numbers please call:

Customer services
0800 917 8612

Lines open 24 hours

Rewards enquiries
0845 604 5638

Mon–Fri 8am–8pm, Sat 9am–5pm

Travel information, hotels, routes and great offers for members

AA Roadwatch: 'theAA' on your mobile keypad

84322

or 0906 888 4322 from a land line

Lines open 24 hours.

Calls cost up to 65p per minute at all times. Mobile rates vary.

Call safely: park legally before checking text messages or accessing WAP services from your mobile phone.


Hotel Services

01256 844455

Mon–Fri 9am–5pm

Looking for travel books and maps?

01256 491524

Call the number above for customer enquiries.

Trade enquiries:

01256 493232

Mon–Fri 9am–5pm


Need an International Driving Permit?

0870 600 0371

Choose option 5, then option 2

The only national driving school exclusively using fully qualified instructors

Looking for driving lessons?

0800 587 0087

Mon–8:30am–8pm, weekends 9am–5pm

Want to join us as a driving instructor?

0800 587 0086

Mon–Thu 9am–8pm, Fri 9am–5:30pm, Sat 10am–4pm

Interested in training to become a driving instructor?

0800 316 0331

Mon–Thu 9am–8pm, Fri 9am–5.30pm, Sat 10am–4pm

AA products and services for commercial customers

Business breakdown services

0800 551188

Mon–Fri 9am–5pm

Fleet breakdown cover

0800 551188

Mon–Fri 9am–5pm

AA Signs

0800 731 7003

Mon–Fri 8:45am–4:45pm

Here are more numbers you might find useful.

Need help with our website?

0844 209 0754

Mon–Fri 8am–8pm, weekends 9am–5pm

Need help with a disability?

0800 26 20 50

Mon–Thu 24 hours, Fri–Sun 7am–11pm

Have an international enquiry?

+44 161 333 0004

Mon–Fri 8am–8pm, weekends 9am–5pm

Hearing impaired? For Minicom call

0800 328 2810

Mon–Fri 8am–7pm, weekends 9am–5pm

To help us deal with your enquiry quickly, you can use our email us form.


The email form is a secure site so your details are both safe and protected.

     

   

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You can contact the

AA Press Office

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