DVLA general customer service telephone lines for driver licensing and vehicle registration/tax enquiries
Whether you want to apply for your first provisional licence or exchange a paper licence for a photocard, apply for your tax disc or check the information DVLA holds about a particular vehicle, you can now do it online.
DVLA also runs general customer service telephone lines for driver licensing and vehicle registration/tax enquiries but many services, such as car tax application/renewal are available by telephone too.
Don't get ripped off by official-looking third party 'copycat websites' that charge you to make changes to your driving licence that you could have made for nothing by dealing direct with DVLA.
Be wary of websites that appear in the top (Ads section) of an internet search and remember that official DVLA pages are all on the www.gov.uk website.
Examples of standard DVLA charges (January 2014) for licence-related changes
Check latest official driving licence fees
The DVLA is warning of an email scam that asks drivers to verify their driving licence details via an online link.
DVLA has not sent out an email asking customers to update or verify their details.
If you receive one of these or any similar email, ignore it and do not follow the instructions given.
By using the online driving licence or vehicle tax transactions on GOV.UK you can be sure that you are dealing directly with DVLA.
(7 November 2014)
Buy a new personalised number from DVLA for your vehicle
Tax your vehicle or make a Statutory Off Road Notification (SORN)
Vehicle Check – check DVLA records for vehicle details and tax rate
Apply for a provisional driving licence
Change the address on your driving licence
Replace your driving licence if lost, stolen or damaged
Exchange from paper to a photo card licence
Renew your driving licence when you are 70 or over
Renewing your photo on your driving licence
Application forms to order or download
Motoring leaflets covering a wide range of topics from driving tests to driver licensing and vehicle registration to vehicle taxation.
Vehicle Enquiries 0300 790 6802
(Textphone for the deaf and hard of hearing 0300 123 1279)
How to tax, replacement Registration Certificate/logbook, change of name or address, buying & selling a vehicle, number plate transfers.
Tax your vehicle or make a SORN 0300 123 4321
(Textphone for the deaf and hard of hearing only, 0300 790 6201)
Automated Service – you need either the reference number from your tax reminder or vehicle registration certificate.
Driving Licence Enquiries 0300 790 6801
Replacements, changes, penalty points, Textphone* 0300 123 1278, disqualifications
DVLA Local Offices 0300 123 1277
Find your nearest office and opening times – automated phone service. You need your postcode
Driving Tests 0300 200 1122
Enquiry service from the Driving Standards Agency (DSA) – book, cancel or re-schedule your test
MOT and Vehicle Identity Check (VIC) 0300 123 9000
Enquiry service from the Vehicle and Operator Service Agency (VOSA)
(20 November 2014)