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Home emergency cover

Cover for home emergencies

24/7 helpline and unlimited call-outs

Add extra protection to your property when you get a home insurance quote. Our Home Emergency Cover gives you a 24-hour helpline and unlimited call-outs.

The helpline provides assistance for emergency repairs to make your home safe and secure, with up to £500 towards the cost of the repairs, following an insured event:

  • Flooding or a significant risk of flooding caused by blocked drains, burst or blocked pipes, or damage to your water or heating system.
  • Damage to an internal gas supply pipe between the meter and a gas appliance, following a reported leak.
  • Fire or burglary, where immediate repairs are required and possible.
  • Damage to external doors, locks or windows which affects the security of your home.
  • Removal of wasp or hornet nests attached to the premises.

You can add Home Emergency Cover when you buy home insurance online, or give us a call:

0800 197 6169

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

Policy documents
Home Emergency Cover policy documents

Please read all of the information relating to your policy before you buy Home Emergency Cover.

Policies purchased from 24 June 2015 or renewed from 23 July 2015 onwards:

Home Emergency Cover Policy Summary

Home Emergency Cover Policy Wording


Previous policy documents

Policies purchased between 17 September 2014 and 23 June 2015, or renewed between 16 October 2014 and 22 July 2015:

Home Emergency Cover Policy Summary

Home Emergency Cover Policy Wording

Good to know

AA Home Insurance is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 310562. You can check their register or call the FCA on 0800 111 6768.

Call now for a home insurance quote

0800 197 6169

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

Or we can call you back.

Call now

Home emergency 24/7 helpline

0345 736 1361

Get help for your household emergency.

Call now