Emergencies
Report online
If you're already a member, it's the quickest way to let us know about the problem.
Call to report
Call to report
0044 (0)121 336 6289
Open 24/7
If you're not already with us you can get a quote for one-off breakdown assistance. It will usually cost more than our regular cover and will be for one call-out only.
Alternative phone numbers
If you're having difficulty using our main European breakdown number, try these alternatives:
From a French landline:
0825 098 876 or 0472 171 200
If you've broken down on a motorway in France, you need to call the police on 112 first so they can move you to a safe location.
From a UK mobile or other EU country landlines:
00 3382 509 8876 or 00 3347 217 1200
Report online
If you're a member or car insurance customer, we'll take care of everything, from vehicle recovery to making a claim – whoever you're insured with.
Call to report
Call Key Assist
We’ll cut replacement or spare keys if yours are broken, faulty, lost or stolen – whether you're a member or not.
Open every day 7am to 10pm
Landline calls cost standard UK rate. Calls from mobiles vary.
Gold members with key insurance
Remember, only keys attached to a unique AA key fob that's been active for 14 days are covered.
Call Fuel Assist
Don't start your vehicle – it could cause more damage. Call us and our fuel drain service can get you up and running again.
Home Emergency Cover (HEC) helpline
If you have our Home Emergency Cover optional extra.
0800 316 3984
Home Emergency Response (HER) helpline
For Home Insurance Plus customers
