Ways to contact DVLA

Online services for driver licensing, vehicle registration and tax

DVLA general customer service for driver licensing and vehicle registration/tax enquiries

DVLA general customer service for driver licensing and vehicle registration/tax enquiries

Whether you want to apply for your first provisional licence or exchange a paper licence for a photocard, apply for your tax disc or check the information DVLA holds about a particular vehicle, you can now do it online.

DVLA also runs general customer service telephone lines for driver licensing and vehicle registration/tax enquiries but many services, such as car tax application/renewal are available by telephone too. 

Beware third-party application processing/checking services

Don't get ripped off by official-looking third party 'copycat websites' that charge you to make changes to your driving licence that you could have made for nothing by dealing direct with DVLA.

Be wary of websites that appear in the top (Ads section) of an internet search and remember that official DVLA pages are all on the www.gov.uk website.

Examples of standard DVLA charges (January 2014) for licence-related changes

  • Apply for a provisional licence – £34 online, £43 by post
  • Change the address on a driving licence – free
  • Change the name on a driving licence – free
  • Renew your driving licence – £14 online, £17 by post
  • Renew your driving licence if 70 or older – free
  • Renew your driving licence for medical reasons – free
  • Paper licence to photocard (no change of details) – £14 online, £17 by post


Check latest official driving licence fees

DVLA fees


DVLA services online

Buy a new personalised number from DVLA for your vehicle

Tax your vehicle or make a Statutory Off Road Notification (SORN)

Vehicle Check – check DVLA records for vehicle details and tax rate

Apply for a provisional driving licence

Change the address on your driving licence

Replace your driving licence if lost, stolen or damaged

Exchange from paper to a photo card licence

Renew your driving licence when you are 70 or over

Renewing your photo on your driving licence

Application forms to order or download

Information leaflets to download


Motoring leaflets covering a wide range of topics from driving tests to driver licensing and vehicle registration to vehicle taxation.


  • Driving a minibus
  • Towing trailers
  • Registering a kit car
  • Transferring a number plate
  • Historic vehicle exemption from vehicle excise duty
  • A-frames and dollies (towing a car behind a motorhome)

Sharing your driving licence information

If you are hiring a car or applying for a job you may be asked to share your driving licence information i.e. to show your entitlements and any endorsements.

You will need to obtain a 'check code' which is valid for 21 days and which you can pass to whoever needs to view your driving licence.

Follow the instructions in the following guides (pdf) from DVLA:

How to share your licence information (pdf)

How to redeem a check code (pdf)

(updated 16 February 2016)