Home insurance policy booklets

Your documents

Full details of your buildings and contents cover

Our home insurance products

The policy documents below relate to our standard home insurance.

If you have AA Silver, Gold or Platinum home insurance, please refer to the policy documents shown when you purchased the policy.

Your AA Silver, Gold or Platinum policy documents are also available in your account, unless you asked for them to be posted.

The policy booklets contain full terms and conditions for buildings and contents cover. They also include a policy summary, which outlines the main features and limits of the cover.

If you need the policy booklet information in large print, audio or Braille, please call us on:

0330 053 0063

You can also contact us using Relay UK (formerly Next Generation Text).

Buildings insurance

Policies purchased from 8 December 2021, or renewed from 8 January 2022 onwards:

Buildings Insurance Policy Booklet


Policies purchased between 15 September 2021 and 7 December 2021, or renewed between 16 October 2021 and 7 January 2022:

Buildings Insurance Policy Booklet

Policies purchased between 2 April 2020 and 14 September 2021, or renewed between 2 May 2020 and 15 October 2021:

Buildings Insurance Policy Booklet


Contents insurance

Policies purchased from 8 December 2021, or renewed from 8 January 2022 onwards:

Contents Insurance Policy Booklet


Policies purchased between 15 September 2021 and 7 December 2021, or renewed between 16 October 2021 and 7 January 2022:

Contents Insurance Policy Booklet

Policies purchased between 2 April 2020 and 14 September 2021, or renewed between 2 May 2020 and 15 October 2021:

Contents Insurance Policy Booklet


Home Insurance Plus

Policies purchased from 8 December 2021, or renewed from 8 January 2022 onwards:

Home Insurance Plus Policy Booklet


Policies purchased between 15 September 2021 and 7 December 2021, or renewed between 16 October 2021 and 7 January 2022:

Home Insurance Plus Policy Booklet

Policies purchased on or before 14 September 2021 with cover starting between 1 September 2020 and 13 November 2021, or

Policies renewed between 1 September 2020 and 15 October 2021:

Home Insurance Plus Policy Booklet


About AA Insurance Services Limited

Please read this PDF summarising the services we offer:

Information about AA Insurance Services Limited

Updated June 2023.

Information and policy documents for optional extras
Good to know

AA Home Insurance is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 310562.

Call us if you need help

0330 053 0063

Lines are open Monday to Friday 8am to 7pm, Saturday 9am to 5pm.

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