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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 80%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 8 / 10
Based on 860 reviews

Former palace for Henry VIII with stunning modern interior design

AA Inspector

At a glance

Family rooms
Wheelchair accessible

Once a palace for Henry VIII, this impressive building sits in extensive grounds encompassing tennis courts, a gym and a 9-hole golf course. The spacious lounge and bar create a wonderful first impression with tall marble pillars and plush comfortable seating. Most of the bedrooms are very spacious, and all are well equipped.


  • En-suite rooms: 160
  • Family rooms: 24
  • Ground-floor rooms: 30
  • Broadband available
  • Wi-Fi available
  • Free satellite TV in rooms
  • Freeview TV in rooms
  • Hearing loop

Opening times

  • Open all year


  • Fully air-conditioned
  • Night porter
  • Lift available
  • Outdoor parking spaces: 208


  • Accessible bedrooms: 1
  • Walk-in showers


  • Children welcome


  • Hard tennis court
  • Golf course
  • Number of holes: 9
  • Croquet
  • Gym
  • Other leisure facilities: Jogging course, fitness suite
  • Weekly entertainment
  • Christmas entertainment programme
  • New Year entertainment programme


  • Theatre-style holds (maximum): 400
  • Classroom-style holds (maximum): 170
  • Boardroom-style holds (maximum): 90


  • Holds a civil ceremony licence
  • Maximum number of guests: 370

Getting here

Through High Street to Monument Hill mini roundabout. Left into Oatlands Drive. Hotel 500 yards on left.

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Nearest train station


Nearest motorway junction

M25 junction 11
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