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2573 1

Mercure London Staines Upon Thames

AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 76%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 7 / 10
Based on 354 reviews

Riverside hotel with friendly staff

AA Inspector

At a glance

Family rooms
Wheelchair accessible

Located on the banks of the River Thames in a bustling town, this hotel is well positioned for both business and leisure travellers. Meals are served in the Riverside Restaurant, and snacks are available in the spacious lounge/bar; weather permitting the terrace provides a good place for a drink on a summer evening. On-site parking is an additional bonus.


  • En-suite rooms: 88
  • Family rooms: 17
  • Ground-floor rooms: 31
  • Dogs allowed on premises
  • Dogs allowed in bedrooms
  • Wi-Fi available
  • Free satellite TV in rooms
  • Freeview TV in rooms

Room rates

  • Leisure breaks available

Opening times

  • Open all year


  • Night porter
  • Outdoor parking spaces: 40


  • Steps for wheelchair: 1
  • Accessible bedrooms: 2


  • Children welcome


  • Other leisure facilities: Moorings
  • Christmas entertainment programme
  • New Year entertainment programme


  • Theatre-style holds (maximum): 40
  • Classroom-style holds (maximum): 40
  • Boardroom-style holds (maximum): 20

Getting here

M25 junct 13. Follow A30/town centre signs (bus station on right). Hotel straight ahead

Use the AA Route Planner

Nearest airport

London Heathrow

Nearest train station


Nearest motorway junction

M25 junct 13
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