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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 75%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 8 / 10
Based on 1261 reviews

Spacious town centre hotel with good service

AA Inspector

At a glance

Family rooms
Wheelchair accessible
Dogs welcome

This modern, red brick hotel is perfectly placed in the centre of town close to shops, bars and restaurants. The open-plan public areas include a Mediterranean-style restaurant and a bar with a small games area. The bedrooms are smartly appointed and have many thoughtful touches; three rooms are suitable for less mobile guests.


  • En-suite rooms: 101
  • Family rooms: 8
  • Dogs allowed on premises
  • Dogs allowed in bedrooms
  • Broadband available
  • Wi-Fi available
  • Free satellite TV in rooms
  • Freeview TV in rooms
  • Hearing loop

Opening times

  • Open all year


  • Fully air-conditioned
  • Night porter
  • Lift available
  • Outdoor parking spaces: 53 (charged)


  • Accessible bedrooms: 3
  • Walk-in showers


  • Children welcome
  • Cots provided
  • High chairs
  • Children's portions or menu
  • Safe play area
  • Laundry facilities
  • Ironing facilities


  • Gym
  • Christmas entertainment programme
  • New Year entertainment programme


  • Theatre-style holds (maximum): 180
  • Classroom-style holds (maximum): 100
  • Boardroom-style holds (maximum): 45


  • Holds a civil ceremony licence
  • Maximum number of guests: 150

Getting here

From A14 towards Felixstowe. Left onto A137, 2m into town centre. Hotel on double rdbt by Stoke Bridge

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Nearest train station

Contact the establishment
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Room prices from£47/night**Minimum price of a standard double room *Minimum price of a standard double room
*Minimum price of a standard double room
*Minimum price of a standard double room
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