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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 85%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 8 / 10
Based on 641 reviews

A stunning hotel, restored to its former glory

AA Inspector

At a glance

Family rooms
Wheelchair accessible
Dogs welcome

This stunning landmark Grade II, Victorian hotel has been restored and updated to its former glory. Located on Russell Square and within easy walking distance of the West End and London’s theatre district. Spacious public areas include the impressive foyer with a magnificent restored mosaic floor, while a choice of food and beverage areas include the popular neighbourhood restaurant, Neptune, Fitz’s cocktail bar and lounge, (the impressive social hub of the hotel), the palm court and the all-day coffee house/wine bar Burr & Co. A true landmark property, brought up-to-date through considered refurbishment.


  • En-suite rooms: 334
  • Family rooms: 2
  • Dogs allowed on premises
  • Dogs allowed in bedrooms
  • Broadband available
  • Wi-Fi available
  • Free satellite TV in rooms
  • Freeview TV in rooms
  • Hearing loop

Room rates

  • Single room, minimum price: £195
  • Double room, minimum price: £225

Opening times

  • Open all year


  • Fully air-conditioned
  • Night porter
  • Lift available


  • Accessible bedrooms: 8
  • Walk-in showers


  • Children welcome
  • Cots provided
  • High chairs
  • Children's portions or menu
  • Ironing facilities


  • Gym


  • Theatre-style holds (maximum): 370
  • Classroom-style holds (maximum): 160
  • Boardroom-style holds (maximum): 75


  • Holds a civil ceremony licence
  • Maximum number of guests: 300

Getting here

From A501 into Woburn Place. Hotel 500 metres on left.

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Nearest airport


Nearest train station

Russell Square/Kings Cross

Nearest motorway junction

Contact the establishment
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Room prices from£225/night**Minimum price of a standard double room *Minimum price of a standard double room
*Minimum price of a standard double room
*Minimum price of a standard double room
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