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1430 1

Mercure Southampton Centre Dolphin Hotel

AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 70%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 8 / 10
Based on 1504 reviews

Former coaching inn close to the ferry terminals

AA Inspector

At a glance

Family rooms
Wheelchair accessible
Dogs welcome
Civil weddings

Originally a coaching inn, this hotel enjoys a central location set almost in the heart of the town, yet close to the ferry terminals. The bedrooms are appointed to a high standard, and public areas include a traditional bar, popular restaurant and two meeting rooms. Parking at the rear of the hotel is an added bonus.


  • En-suite rooms: 99
  • Family rooms: 6
  • Ground-floor rooms: 27
  • Dogs allowed on premises
  • Dogs allowed in bedrooms
  • Wi-Fi available
  • Freeview TV in rooms

Opening times

  • Open all year


  • Night porter
  • Lift available
  • Outdoor parking spaces: 80 (charged)


  • Accessible bedrooms: 4
  • Walk-in showers


  • Children welcome
  • Cots provided
  • High chairs
  • Children's portions or menu


  • Christmas entertainment programme
  • New Year entertainment programme


  • Theatre-style holds (maximum): 120
  • Classroom-style holds (maximum): 50
  • Boardroom-style holds (maximum): 40


  • Holds a civil ceremony licence
  • Maximum number of guests: 120

Getting here

From A33 follow signs for Docks, Old Town and Isle of Wight ferry. At ferry terminal right into High Street, hotel 400 yards on left.

Use the AA Route Planner

Nearest airport


Nearest train station


Nearest motorway junction

M27 junction 3
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