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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 81%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 9 / 10
Based on 1289 reviews

Friendly and efficient service in a well-connected location

AA Inspector

At a glance

1 Rosette restaurant
Family rooms
Wheelchair accessible

Situated close to Cribbs Causeway shopping centre and major motorway links, this stylish hotel offers comfortable, very well-equipped bedrooms and suites. Built in a Nordic style, public rooms boast log fires and vaulted ceilings. Leisure facilities include a popular gym and good size pool. The Quarter Jacks Restaurant Bar & Lounge offers relaxed informal dining with a focus on simply prepared, quality regional foods. The hotel has a spa with a gym, pool, children's pool, whirlpool, sauna, steam room and a range of treatments.

Also at this location


  • En-suite rooms: 128
  • Family rooms: 8
  • Ground-floor rooms: 29
  • Broadband available
  • Wi-Fi available
  • Free satellite TV in rooms
  • Hearing loop

Room rates

  • Leisure breaks available

Opening times

  • Open all year


  • Night porter
  • Lift available
  • Outdoor parking spaces: 240 (charged)


  • Accessible bedrooms: 4


  • Children welcome
  • Cots provided
  • High chairs
  • Children's portions or menu
  • Ironing facilities


  • Indoor swimming pool, heated
  • Gym
  • Spa
  • Other leisure facilities: Steam room Sauna Children's splash pool Activity studio
  • New Year entertainment programme


  • Minimum 24hr delegate rate: 120
  • Theatre-style holds (maximum): 200
  • Classroom-style holds (maximum): 120
  • Boardroom-style holds (maximum): 36


  • Holds a civil ceremony licence
  • Maximum number of guests: 120

Getting here

Access via M5 junct 16 & M4

Use the AA Route Planner

Nearest airport

Bristol Int'l

Nearest train station

Bristol Parkway

Nearest motorway junction

M5 junct 16
Contact the establishment
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Room prices from£100/night**Minimum price of a standard double room *Minimum price of a standard double room
*Minimum price of a standard double room
*Minimum price of a standard double room
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