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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 71%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 7 / 10
Based on 587 reviews

Comfortable accommodation just a few steps from the promenade

AA Inspector

At a glance

Family rooms

This popular hotel is just a short walk from the shops and harbour, overlooking gardens and the sea. Public areas include the spacious sun lounge, where guests can relax and enjoy the excellent views. Comfortable bedrooms are well equipped, with several having the added bonus of sea views.


  • En-suite rooms: 104
  • Family rooms: 6
  • Wi-Fi available
  • Freeview TV in rooms

Opening times

  • Closed: December to February (excluding Christmas/New Year)
  • Restricted opening: March, November, Monday to Friday


  • Night porter
  • Lift available
  • Outdoor parking spaces: 7


  • Steps for wheelchair: 4
  • Walk-in showers


  • Children welcome


  • Weekly entertainment
  • Christmas entertainment programme
  • New Year entertainment programme

Getting here

Opposite Landmark Theatre.

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Nearest train station

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