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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 76%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 8 / 10
Based on 471 reviews

Impressive medieval castle once patronised by royalty

AA Inspector

At a glance

2 Rosette restaurant
Family rooms
Wheelchair accessible

This originally medieval building has been many things over the years and now serves as a luxurious hotel. Set in picturesque North Wales, it offers a variety of bedrooms, many of which have been patronised by Royalty. Dinner is in the elegant Berties (another Kingly connection), guests can relax in the octagonal Library bar and there are modern spa and leisure facilitates as well as extensive conference rooms also on site.

Also at this location


  • En-suite rooms: 55
  • Family rooms: 10
  • Ground-floor rooms: 27
  • Wi-Fi available
  • Freeview TV in rooms

Opening times

  • Open all year


  • Fully air-conditioned
  • Night porter
  • Lift available
  • Outdoor parking spaces: 80


  • Accessible bedrooms: 2
  • Walk-in showers


  • Children welcome


  • Croquet
  • Gym
  • Spa
  • Other leisure facilities: Thermal Suite Sauna Steam room
  • Christmas entertainment programme
  • New Year entertainment programme


  • Theatre-style holds (maximum): 180
  • Classroom-style holds (maximum): 80
  • Boardroom-style holds (maximum): 46


  • Holds a civil ceremony licence
  • Maximum number of guests: 140

Getting here

From Manchester M56/A55/A494

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