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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 82%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 9 / 10
Based on 980 reviews

Top quality furnishings and a variety of modern conveniences

AA Inspector

At a glance

Family rooms
Wheelchair accessible
Dogs welcome

This is a well-established hotel situated on the inner ring road, a short walk across the green from the city centre. The air-conditioned public areas are cheerfully furnished, and include a lounge bar and brasserie. Bedrooms are well appointed and appealing, offering a good range of facilities for both corporate and leisure guests.


  • En-suite rooms: 84
  • Family rooms: 2
  • Ground-floor rooms: 8
  • Dogs allowed on premises
  • Dogs allowed in bedrooms
  • Broadband available
  • Wi-Fi available
  • Freeview TV in rooms
  • Hearing loop

Opening times

  • Open all year
  • Restricted opening: 24-29 Dec, DB,B&B only


  • Fully air-conditioned
  • Night porter
  • Lift available
  • Outdoor parking spaces: 70 (charged)


  • Accessible bedrooms: 3
  • Walk-in showers


  • Children welcome
  • Cots provided
  • High chairs
  • Children's portions or menu
  • Ironing facilities


  • Weekly entertainment
  • New Year entertainment programme


  • Theatre-style holds (maximum): 50
  • Classroom-style holds (maximum): 30
  • Boardroom-style holds (maximum): 30

Getting here

M11 junct 11, on A1309 follow city centre signs. At 2nd mini rdbt right into Lensfield Rd, over junct with lights. Hotel 25yds on right

Use the AA Route Planner

Nearest train station


Nearest motorway junction

M11 junct 11
Contact the establishment
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Room prices from£150/night**Minimum price of a standard double room *Minimum price of a standard double room
*Minimum price of a standard double room
*Minimum price of a standard double room
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