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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 69%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 8 / 10
Based on 1294 reviews

Good hospitality with a relaxed and friendly welcome

AA Inspector

At a glance

Family rooms
Dogs welcome

This popular hotel offers a relaxed, friendly service and very well-equipped bedrooms. There is a welcoming lounge by the reception, and in summer months drinks and meals can be enjoyed on the terrace. The Racks Bar and Restaurant offers an interesting selection of modern dishes in informal surroundings. There is street parking or, for a small charge, secure garage parking is available.


  • En-suite rooms: 59
  • Family rooms: 2
  • Ground-floor rooms: 12
  • Dogs allowed on premises
  • Dogs allowed in bedrooms
  • Wi-Fi available
  • Free satellite TV in rooms
  • Freeview TV in rooms

Opening times

  • Open all year


  • Night porter
  • Lift available
  • Outdoor parking spaces: 12


  • Steps for wheelchair: 5
  • Walk-in showers


  • Children welcome

Getting here

M32 follow Bristol/Clifton signs, along Park Street. Left at lights into St Pauls Road.

Use the AA Route Planner

Nearest airport


Nearest train station

Temple Meads

Nearest motorway junction

M5 junction 19 / M32
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