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AA rating

About this rating

Rated from 1 to 5, a higher number of stars indicates a better quality, range of services and facilities with an emphasis on 6 key areas – cleanliness, service, food, bedrooms, bathrooms and hospitality.

The merit score for this hotel is 76%. This helps you to compare quality between hotels of the same star rating.

Read more about AA ratings and awards
Customer rating 9 / 10
Based on 798 reviews

Funky luxury hotel with a railway theme

AA Inspector

At a glance

1 Rosette restaurant
Family rooms
Wheelchair accessible

This historic property reflects a funky Malmaison style that also conveys its proximity and long-standing relationship with the nearby railway. Public areas feature rail memorabilia and excellent pictures and include a Café Mal and a meeting room. The bedrooms here have all the amenities a modern guest would expect, plus comfort and quality in abundance. Dining is interesting too, with a menu that features home-grown and local produce accompanied by an impressive wine list.

Also at this location


  • En-suite rooms: 75
  • Family rooms: 6
  • Ground-floor rooms: 4
  • Broadband available
  • Wi-Fi available
  • Freeview TV in rooms
  • Hearing loop

Opening times

  • Open all year


  • Fully air-conditioned
  • Night porter
  • Lift available


  • Accessible bedrooms: 3
  • Walk-in showers


  • Children welcome


  • Christmas entertainment programme
  • New Year entertainment programme


  • Theatre-style holds (maximum): 30
  • Classroom-style holds (maximum): 18
  • Boardroom-style holds (maximum): 22

Getting here

Opposite rail station.

Use the AA Route Planner

Nearest train station


Nearest motorway junction

M4 junction 11
Contact the establishment
0844 693 0660 0844 693 0660 Calls cost 5p per minute plus your phone company's access charge
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†Calls cost 5p a minute plus your phone company's network charge
†Calls cost 5p a minute plus your phone company's network charge
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