Whatever you need, just call us
Lines open 24 hours
For UK breakdown customers
Mon–Sun 8am–8pm
Mon–Fri 8am–9pm, except Tue 8am–8pm, Sat 8.30am–5pm, Sun 9am–5pm
We make outbound telephone calls for a number of reasons relating to our many products, including breakdown cover and insurance. We are fully committed to the regulations set out by OfCom and follow strict processes to ensure we comply with them.
Mon–Fri 8am–9pm, except Tue 8am–8pm, Sat 8:30am–5pm, Sun 9am–5pm
Mon–Fri 8am–9pm, except Tue 8am–8pm, Sat 8.30am–5pm, Sun 9am–5pm
Mon–Fri 8am–9pm, except Tue 8am–8pm, Sat 8.30am–5pm, Sun 9am–5pm
Mon–Sun 8am–8pm
Mon–Fri 8am–8pm, weekends 9am–5pm
From mobile phones: 0844 873 0087
(Lines open 24 hours)
Mon–Fri 8am–8pm, weekends 9am–5pm
Claims: 0844 579 0042
Mon–Fri 9am–6pm, Saturdays 9am–1pm
Mon–Sun 8am–8pm
Call this number for 24-hour helpline from UK and abroad.
European breakdown – alternative numbers for 24-hour helpline:
From French landlines: 08 25 09 88 76 or
04 72 17 12 00
From other countries abroad, or UK mobile phones: 00 33 825 09 88 76
or 00 33 472 17 12 00
Mon–Fri 8am–9pm (except Tue 8am–8pm) Sat 8:30am–5pm, Sun 9am–5pm
Mon–Fri 8am–9pm, Sat 8am–5pm, Sun 9am–5pm
Mon–Fri 8am–9pm (except Tue 8am–8pm) Sat 8:30am–5pm, Sun 9am–5pm
Mon–Fri 8am–9pm (except Tue 8am–8pm) Sat 8:30am–5pm, Sun 9am–5pm
Mon–Fri 8:30am–7pm, Sat 8:30am–3pm
Mon–Fri 8:30am–7pm, Sat 8:30am–3pm
Mon–Thu 9:30am–5:30pm, Fri 9:30am–5pm
Call the number above if you took out life insurance before 31 March 2011
Mon–Fri 8am–9pm, Sat 9am–3pm
In partnership with Friends Provident: level term, decreasing term, critical illness
Mon–Fri 8am–8pm, Sat 9am–5pm, Sun 10am–5pm
Mon–Fri 9am–5:30pm
Mon–Fri 8am–8pm, Sat 9am–5pm
Mon–Thurs 8:30am–6pm, Fri 8:30am–5pm
Mon–Fri 8am–6pm
Mon–Fri 8am–9pm, Sat 9am–5pm, Sun 10am–4pm, bank holidays 10am–5pm
To protect your personal data, we will need to ask you some security questions before responding to your telephone query. Unfortunately this means that we're unable to respond to financial services queries by email.
Mon–Sat 8am–8pm, excluding public holidays
AA Personal Finance Limited
Mon–Fri 8am–10pm, Sat 8:30am–6pm, Sun 9:30am–5:30pm
In partnership with The Co-operative Bank
Mon–Fri 8am–9pm, Sat–Sun 9am–6pm
Mon–Fri 9am–6pm
If your credit card number starts with 456072, 490918 or 528682 please call:
Customer services:
0845 300 4706 Mon–Fri 8am–10pm, weekends 8am–7pm
Rewards enquiries:
0800 783 0167 Mon–Fri 9am–5:30pm, message service outside these times
For all other card numbers please call:
Customer services: 0800 917 8612 24 hours
Rewards enquiries: 0845 604 5638 Mon–Fri 8am–8pm, Sat 9am–5pm
or 0906 888 4322 from a land line, lines open 24 hours. Calls cost up to 65p per minute at all times. Mobile rates vary.
Call safely: park legally before checking text messages or accessing WAP services from your mobile phone.
Mon–Fri 9am–5pm
Call the number above for customer enquiries.
Trade enquiries: 01256 493232 Mon–Fri 9am–5pm
Choose option 5, then option 2
Mon–8:30am–8pm, weekends 9am–5pm
Mon–Thurs 9am–8pm Fri 9am–5.30pm Sat 10am–4pm
Mon–Thurs 9am–8pm Fri 9am–5.30pm Sat 10am–4pm
inc/contact_us_form_inc.jspf
Mon–Fri 9am–5pm
Mon–Fri 8:45am–4:45pm
Mon–Fri 8am–8pm, weekends 9am–5pm
Mon–Thurs 24 hours, Fri–Sun 7am–11pm
Mon–Fri 8am–8pm, weekends 9am–5pm
Mon–Fri 8am–7pm, weekends 9am–5pm
To help us deal with your enquiry quickly, you can use our email us form.
The email form is a secure site so your details are both safe and protected.
You can contact the
We always like to hear your feedback – good or bad.