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Comprehensive or third party, fire and theft

Policy documents

The Car Insurance Policy Booklet contains the full terms and conditions for AA Car Insurance, and tells you about the main features and limits of the policy.

Policies purchased from 2 March 2021, or renewed from 2 April 2021 onwards:

Car Insurance Policy Booklet

If you need the policy booklet information in large print, audio or Braille, please call us on:

0370 533 2211

You can also contact us using Relay UK (formerly Next Generation Text).



Previous policy booklets

Policies purchased between 4 September 2019 and 1 March 2021, or renewed between 3 October 2019 and 1 April 2021:

Car Insurance Policy Booklet



AA Smart Insurance

Policies purchased from 28 November 2019 onwards:

Additional Terms and Conditions



About your contract with AA Insurance Services

Please read this PDF summarising your contract with AA Insurance Services and the services we offer:

About your contract with AA Insurance Services

Updated June 2021.



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Information and policy documents for additional extras







Good to know

* A courtesy car is provided with comprehensive cover while your car is repaired at an approved garage. When you buy comprehensive cover direct from the AA, you also get a courtesy car for up to 21 days if your car is written off or stolen and not recovered. To qualify, you must be over 18 (over 23 in Northern Ireland and the Isle of Man) and have a full UK driving licence. This additional cover isn't available through price comparison and cashback websites.

Car insurance

0800 316 2456

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

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Car insurance claims 24/7

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Policy queries

0370 533 2211

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

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