How to apply

for AA Life Insurance

You can apply online or over the phone. Our UK based call handlers are here to support you through the application process, and can arrange a suitable time to call you back when it's convenient for you to discuss personal and medical details.

AA Life Insurance is provided by Friends Life and Pensions Limited.

Step 1

Complete the basic application form online or over the phone using our free phone number 0800 107 6642.

Step 2

If you apply online or request a call back, we will contact you at a convenient time to begin the full application process. Please make sure you have any information ready to help you to answer questions on:

  • your lifestyle
  • your height and weight
  • your medical history, including serious illnesses and injuries

If you're purchasing critical illness cover you will also be asked about serious illnesses suffered by members of your immediate family: your mother, father, brothers or sisters.

Confidentiality: All medical information you provide will be treated with the strictest confidence and will only be used to assess your application and any future claims.

We may also, at this stage, write to your doctor or request that you attend a medical, at your convenience and at no additional cost to you.

Step 3

A pack confirming the answers you have given will be sent to you. It is important you check this carefully as it forms the basis of your contract. You will need to follow the instructions that will be provided. A policy pack will then be sent to you.

Step 4

Once your cover is in place, make sure that your beneficiaries know you have cover. Tell them where the policy document is kept and how you would like the money to be used.

Contact us

Call us free on 0800 107 6642 – Monday to Friday 8am to 8pm or Saturday 9am to 5pm, Sunday 10am to 5pm.

Or write to us at:
AA Life Insurance
PO Box 1550
Salisbury SP1 2TW