Boiler and central heating cover

Existing customers

Who to call if you have a question about your Home Membership cover

Existing customers

If you have Home Membership cover, here are some useful contact details

Make a claim

0800 316 3983

We're ready to help 24 hours a day. Have your Home Membership number and postcode ready when you call.

View your policy documents

If you chose to receive your documents online, sign in to My AA to view your documents.

Ask a question about your policy

0800 197 4676

Arrange a boiler service

0800 316 3983

To book your annual boiler service, select option 3.

Upgrade your policy

0800 197 4676

Renew your cover

0800 197 4676

Make a complaint

0344 209 0556

If you're not happy with our service, please tell us. Or send us an email.

Cancel your cover

0800 197 4676

For non-emergency calls, lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

Can we help?


Get a quote

0800 197 0610


Got an emergency?


Call now

0800 197 4184