Home Emergency Cover

Help in the event of many household emergencies

Get extra cover for your home

Cover for home emergencies

Add extra protection to your property when you get a home insurance quote. Home Emergency Cover gives you a helpline available 24 hours a day.

The helpline provides assistance for emergency repairs to make your home safe and secure, with up to £250 towards the cost of the repairs, following an insured event:

  • Flooding or a significant risk of flooding caused by blocked drains, burst or blocked pipes, or damage to your water or heating system
  • Damage to external doors, locks or windows which affects the security of your home
  • Fire or burglary, where immediate repairs are required and possible
  • Removal of wasp or hornet nests attached to the premises

You can add Home Emergency Cover when you buy home insurance online, or call 0800 197 6169.

AA Home Insurance is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register or call the FCA on 0800 111 6768.

Policy documents

Please read all of the information relating to your policy before you buy Home Emergency Cover.

Policies starting from 17 September 2014 or renewed from 16 October 2014 onwards

Home Emergency Cover Policy Summary

Home Emergency Cover Policy Wording

Previous policy booklet

Please refer to the following policy booklet for policies starting or renewed between the dates shown.

1 May 2013 to 16 September 2014 (renewed from 1 May 2014 to 15 October 2014)

Home Emergency Cover Policy Summary

Home Emergency Cover Policy Wording

Call our UK call centre


Call for a home insurance quote

0800 197 6169


Home emergency helpline

0345 736 1361


Helpline open 24/7