Home Emergency Cover

Home Emergency Cover provides the peace of mind that comes with knowing you're covered in the event of many household emergencies.

Our emergency helpline is available 24-hours a day and we'll pay up to £250 (including VAT) for call out, labour, parts and materials to cover an emergency service following an insured event.

Events covered by home emergency cover

  • Damage to doors, locks or windows which affects the security of your home
  • Making your home safe following a fire or burglary
  • Roof damage which affects the security of your home
  • Roof damage where there's a likelihood of flooding
  • Removal of wasp or hornet nests
  • Flooding or a significant risk of flooding caused by:
    • burst or blocked pipes
    • blocked drains
    • damage to your water or heating system

How to make a home emergency cover claim

If an insured event happens, please call us on 0845 736 1361 and we'll send out a suitable repairer.

Policy documents

Please refer to the policy summary and policy wording for full details of Home Emergency Cover.

Home Emergency Cover Policy Summary

Home Emergency Cover Policy Wording

Last updated: November 2011

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