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Defaqto Ratings FAQ

Defaqto star ratings

What they mean and why they're important

5 Star Rated insurance

We're really proud that for the ninth year running Defaqto has awarded 5 Stars for our comprehensive car insurance cover.

And we've also received 5 Stars for our Home Insurance. These Defaqto awards recognise our commitment in providing consistent, top quality cover to our customers.

Defaqto Car Insurance 5 Star RatingDefaqto home

What is Defaqto?

Defaqto is an independent financial research company that specialises in analysing and rating financial products for consumers. Founded in 1994, it is one of the UK's leading providers of financial product ratings.

What are Defaqto Star Ratings?

Star Ratings are a simple and trustworthy way for you to gauge the quality of a product's features and benefits. Defaqto's experts establish a Star Rating by analysing a product over nearly 50 different areas.

The more comprehensive a product's features and benefits are, the higher its Star Rating. Our Car Insurance and Home Insurance policies each have a 5 Star Rating.

Why are Star Ratings important?

Defaqto Star Ratings place less importance on price and more on quality of cover, features and benefits. Cheaper policies often exclude key elements of cover, which could leave policyholders exposed when it comes to making a claim. Hence Star Ratings can help you to compare the level of cover, and only the most comprehensive policies get 5 Stars.

For you the customer, our 5 Star Car Insurance and Home Insurance assure excellent cover, and confirm our ongoing commitment to providing quality products and service.

There's more information about Star Ratings on the Defaqto website.

Car insurance for £170 or less

That's what 10% of our new customers pay*

* Survey of new business sales from theAA.com, December 2017 to February 2018. Prices based on comprehensive cover only.