Customer Services

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Need help?

If you're an existing customer, here are the telephone numbers to ring if you need help with any of the following:

Type of query	Phone Number	Example queries
Lost or stolen cards	0845 300 0344	if you have misplaced your card if your card has been stolen
Rewards helpline	0800 783 0167	to check how many points you have to redeem your points
General enquiries	0845 300 4706	to change any of your details, e.g. address to discuss any communications from us to set up an additional cardholder
Bill payments	0845 300 4706	to make a full or minimum payment of your bill to set up a Direct Debit
Balance transfers	0845 300 0324	to transfer a balance from another credit card