Frequently Asked Questions

All you need to know about Loans


Getting a loan


How much can I borrow?

You can apply for any amount between £2,000 and £25,000, and repayments can be made over any period between one and seven years.

What are the interest rates?

That depends on the amount you borrow and your personal circumstances.

£2,000 to £2,950 – 19.9%
£3,000 to £4,950 – 18.9%
£5,000 to £7,450 – 13.9%
£7,500 to £14,950 – 7.9% (typical rate)
£15,000 to £25,000 – 9.9%

How can I apply for a personal loan?

You can apply for a loan by completing the online application form, or by calling 0800 731 5647 .

If I apply online, how will I know if I have been accepted for a personal loan?

You need to supply your email address in the application form, and we will email the decision to you.

Is the loan secured or unsecured?

The loan is unsecured. This means that your home or other assets, such as your car, are not required as security for the loan.

Can I take a repayment holiday on my personal loan?

No, repayment holidays are not available for this loan.

Who is the loan provided by?

We have partnered with The Co-operative Bank to provide an unsecured loan.


Existing loans


I have an existing AA Loan, who do I contact?

If you already have an AA Loan please contact 0845 606 1651 for all your loan enquires.