Customers with Existing Loans

Your existing AA Loan

If you have a question or need to find an answer for your existing AA Loan, please call one of the following numbers:

• Settle your loan or find out how much you have left to pay:
  0845 606 1651
  Lines open Mon–Fri 8am–10pm, Sat 8.30am–6pm, Sun 9.30am–5.30pm
• General enquires and customer services:
  0845 606 1651
  

Are you struggling to repay?

If your circumstances have changed and you fear you may not be able to make your next AA Loan repayment, please call us in confidence on 0845 606 1651. Also see these useful contacts about managing debt.

Payment protection insurance complaints

Follow this link to find out about the payment protection insurance (PPI) complaints procedure.

Recent loan applications with The Co-operative Bank

If you have a query about a recent loan application, or a loan that's in partnership with The Co‑operative Bank, call
0800 731 5647
Lines open Mon–Fri 8am–9pm, Sat 9am–6pm, Sun 9am–6pm

If you have a loan provided by The Co-operative Bank and experience financial difficulties, call 0800 028 8696, or visit www.co-operativebank.co.uk.

If you are looking for a new loan apply online today or call 0800 731 5647