Accessibility

Making www.theAA.com accessible to all

Many Internet users with disabilities find web sites difficult or even impossible to use simply because of the way they are designed. We are working hard at the AA to provide services and products that are helpful to all our customers, and this goes for the web site, too. We are aware of the types of adaptive technology used by people with disabilities and are currently working on redesigning pages to ensure compatibility with as many of these systems as possible. Changes include keeping text clear (italic fonts can be hard to read) and making sure links adequately describe where they go ('click here' does not mean much in isolation).

Disability Helpline

We have a helpline for any disability-related travel queries or to register a specific requirement relating to your mobility or communication needs. Please call free on 0800 26 20 50. We welcome calls from Typetalk and are able to accept Textphone calls on 0800 328 2810. Alternatively, send us an email. Some users may need to alter the size and type of font, and the colour scheme of a page in order to be able to view it. Find out more about changing your browser settings. More information is available on our breakdown pages for people with disabilities. Find out more about the AA Disabled Traveller's Guide. If you come across a part of our site that is difficult to use please tell us about it. We intend to keep improving our accessibility – so to help us do it, send us your comments.

• Disability helpline – 0800 26 20 50
• Textphone calls – 0800 328 2810