Get breakdown cover

Breakdown cover

Don't go out in the sun without us
– get 3 months' extra cover free1

Get cover
Which?

Why join the AA this summer?

  • You'll be in safe hands with Britain's most trusted brand2
  • We have more dedicated patrols than any other UK breakdown service
  • Our unique breakdown app lets you call out and track your AA patrol
  • You can save up to 20% on food and drink at Moto service areas3

Breakdown cover reviews

Find out what our members are saying about our breakdown services:

defaqto

“I broke down on a family day out. I was very impressed with the patrol man that came out within 30 minutes. He never gave up on the problem and managed to get the car going so I could enjoy the rest of the day with my family.” — Lynne, Tutbury

Breakdown options

Join the UK's largest breakdown organisation today

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1The 3 months' extra cover free offer is only available to new customers purchasing Roadside Assistance and at least one option using an annual payment method. Offer ends 02 September 2014. The AA reserves the right to withdraw or alter this promotion without prior notice at any time.

2Source: Y&R BrandAssetTM Valuator April 2014. The AA came first in a survey of over 3000 people in the UK, ahead of the Post Office and Boots (charities excluded).

3AA members can save up to 20% on food and drink at over 50 Moto service areas across the UK. For more information see Moto terms and conditions.

4The VW camper van prize draw is open until 02 September 2014. Customers purchasing or upgrading a breakdown cover policy before then will automatically be entered. Existing members can also enter through Member benefits. See terms and conditions for details.

Which? is an independent consumer research group that has named us as a recommended breakdown provider.

Defaqto is an independent financial research company that has awarded AA breakdown services a 5-star rating.

AA Breakdown Cover is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register or call the FCA on 0800 111 6768.

Breakdown cover reviews

What people are saying about the AA.

Breakdown app – you are here

Breakdown app

Our AA Breakdown & Traffic app gives you live updates on traffic and road works. It also has some helpful features for breakdown members.

Help when you've broken down

  • Call us out with the app and it'll tell us your exact location – so we can get to you even quicker
  • You can track where your AA patrol is so you'll know when we're going to arrive
  • There's a virtual membership card you can use if you don't have your real one handy

Extra features for Gold and Silver members

  • Search for parking spaces near you with My Parking
  • Find the cheapest fuel with My Fuel Prices
  • Check what a dashboard light means with the Warning Lights guide

Get the iPhone app

Download from App Store

Get the Android app

Download from Google Play

European breakdown cover

  • 24-hour assistance if you break down
  • Policies for short breaks to annual cover
  • Over 40 countries across Europe

Save up to 30% when you buy online

Get a quote

* * The discount is made up of 20% online discount plus a further 10% discount for AA members and any eligible AA customers. The discounts are only available online at www.theaa.com/europe.

European Breakdown Cover is underwritten by Acromas Insurance Company Limited, registered number 88716 (Gibraltar), and sold by Automobile Association Insurance Services Limited, registered number 2414212 England and Wales. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA.

Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register or call the FCA on 0800 111 6768.

An AA Breakdown van

Existing breakdown customers

Here are some useful numbers if you've broken down or need to speak to someone.

Broken down?

For breakdown assistance in the UK call 0800 88 77 66 or 0121 275 3746.

If you have Breakdown Repair Cover (parts and garage cover) and your vehicle needs parts and/or garage labour, please see How to make a claim or call our claims helpline on 0844 579 0042.
(Mon–Fri 9am–6pm, Saturdays 9am–1pm)

Had an accident?

For free advice following a road-traffic accident call the AA Accident Assist team on 0800 048 2678

Change or renew your breakdown cover

We'll write to you well in advance of your renewal, but if you'd like to talk to someone about renewing or changing your cover now, call:

0843 316 4444 or 0161 332 1789
(Mon–Fri 8am–8pm, Saturday 9am–5pm, Sunday 10am–2pm)

If you'd like to amend your parts and garage cover (Breakdown Repair Cover) then call: 0800 587 5856
(Mon–Fri 8am–8pm, Saturday 9am–5pm, Sunday 10am–2pm)

Benefits of being a member

From rewards to loyalty perks

Find details of all discounts and offers on AA Rewards, along with exclusive events, competitions and features.

In addition, we’ve introduced AA Silver and Gold Membership upgrades for loyal AA Breakdown members that provide access to a range of free breakdown cover enhancements.

* All offers, benefits and savings including terms and conditions can be found in the AA Rewards section of theAA.com. Please go to theAA.com/tc for all AA and third-party terms and conditions. All offers may be amended or withdrawn without notice at any time. The AA is not responsible for products and services provided by third parties. The AA is not responsible for the use of personal data supplied.

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Policy documents

The breakdown cover policy documents set out the terms and conditions of the contracts that make up AA Membership, AA Roadside One Person One Vehicle Cover and AA Breakdown Repair Cover (parts and garage cover). They are split into two parts:

  1. the policy
  2. the membership arrangement and administration contract

AA Membership

The current version below applies to new members from 1 September 2013 and renewing members from 1 October 2013:

AA Membership policy document – September 2013 (PDF)

If you're an existing member who bought your breakdown cover on or before 31 August 2013, please see Terms and conditions for existing members.

AA Breakdown Repair Cover

The current version below applies to new members who have bought Breakdown Repair Cover on or after 1 September 2013:

AA Breakdown Repair Cover policy document – September 2013 (PDF)

If you're an existing member who bought or renewed your Breakdown Repair Cover between 22 October 2012 and 31 August 2013, please see:

AA Breakdown Repair Cover policy document – October 2012 (PDF)

To view PDFs you'll need Adobe® Reader®

Download it

Frequently asked questions

All you need to know about AA Breakdown Cover

About AA Breakdown Cover

How does the AA compare with other breakdown organisations?

As the UK's largest breakdown organisation, we fix more breakdowns by the roadside than anyone else. There's no charge for labour at the roadside and 95% of our members would recommend us to friends. As a member you're also entitled to AA Rewards, which could save you more than the cost of your membership.

What are the chances of you repairing my car at the roadside?

We're able to help over 3.5 million people a year. We fix 4 out of 5 cars at the roadside using unique on-board computers to help diagnose faults when you've broken down.

Will you come out if I'm the passenger rather than the driver?

Yes, with AA Breakdown Cover you're always covered as a driver or a passenger. If you've got Personal membership (cover for you) this applies for any vehicle. With Vehicle membership (cover for your car), you're covered in the vehicle you registered when you bought your breakdown cover.

How many times can I break down?

You can call us out five times in one membership year (seven times with Joint membership or eight with Family membership) without incurring any call-out charges.

How quickly can you reach me?

If you break down, we've got the latest satellite technology to help find the shortest route to get to you. We also give priority to people in vulnerable situations. If you download our app we can locate you by using your mobile phone's GPS signal.

What's Silver and Gold membership?

These are membership upgrades that provide breakdown cover enhancements to our loyal breakdown members. Please see Silver and Gold membership for more information.

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Buying breakdown cover

How soon will I be covered if I apply online?

Your Roadside Assistance begins immediately after your online application has been successfully processed. If you provide your email address we'll email you confirmation of your cover. Your documents and membership card(s) will be posted to you within 28 days. Please note: Home Start, Relay and Stay Mobile benefits only start 24 hours after your membership begins. Breakdown Repair Cover (parts and garage cover) begins 14 days after your cover has started.

Can I buy AA Breakdown Cover as a present for someone else?

Yes you can, as long as you know their name and address. Please see Breakdown cover gift membership for more information.

Is my online payment secure?

Yes. We use the highest form of encryption generally available to make sure your payment is safe. Our secure-server software scrambles all the details you input before they are sent, so that only we can understand them.

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Existing breakdown customers

I've broken down but haven't received my membership card yet. What should I do?

Don't worry, just call us on 0800 887766 if you break down. If you bought your breakdown cover online, please remember to quote the membership number that was emailed to you at the time.

Can I change the way I pay for AA Breakdown Cover?

Yes. We provide a choice of easy payment methods. When you renew you can choose to set up a direct debit or a continuous payment by credit or debit card. These options will save you time in the future as we'll renew your cover automatically at the end of the year. You can also make a one-off payment with either a credit or debit card when renewing. We accept Visa and MasterCard. Alternatively, you can pay for your cover monthly directly from your bank account. Just call us on 0800 085 2721.

Can I make changes to my breakdown cover?

Yes. If you'd like to talk to someone about changing your cover, please call us on 0843 316 4444 or 0161 332 1789. To amend your Breakdown Repair Cover, please call 0800 587 5856.

How do I complain about AA products or services?

If you're unhappy with our service for any reason, we really want to hear from you. Please see the information on what you need to do next.

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Renewing your cover

How can I renew my breakdown cover?

We'll send you a renewal invitation up to 10 weeks before your cover is due to expire. This will include details of your renewal, based on your existing level of cover, and the various ways to renew. If you're not already paying on a continuous credit card or annual direct debit basis, you can choose a payment method to suit you. You'll soon be able to renew your cover online, but until then call us on 0800 085 2721.

Will I keep my existing membership number when I renew my breakdown cover?

Yes, your membership number will stay the same even if you've made changes to your cover.

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