Parts and Labour – Europe

Short break terms and conditions
Lite cover terms and conditions
Full cover terms and conditions

* Source: Total Benefit Spend September 2019 – August 2020.

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European Breakdown Cover is underwritten by Acromas Insurance Company Limited, registered number 88716 (Gibraltar), and sold by Automobile Association Insurance Services Limited, registered number 2414212 England and Wales. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA.

Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register online.

Call our English-speaking 24-hour helpline on 00 800 8877 6655 to get roadside assistance.

Just to let you know, you’ll need to use the 00 prefix – even if you’re calling from the UK.

Having difficulty with this number? Try these alternatives:

• French landlines – 0825 098 876 or 0472 171 200
• UK mobiles or other EU countries – 00 3382 509 8876 or 00 3347 217 1200

We have unique access to over 40,000 garage agents throughout Europe. They’ll do all they can to fix your car by the roadside. However, if more substantial repairs are needed, they’ll arrange recovery and repairs.

Before you can claim for Parts and Labour, you'll first need to call us for roadside assistance in Europe.

If your vehicle needs repair work in Europe, we'll need to authorise it before the work begins.

Once your vehicle’s back on the road, we can usually cover the costs directly with the garage, so you won't have to pay the bill and claim back later.

To make a claim, you must:

• have had a mechanical or electrical breakdown that means it’s not safe to continue driving
• need the repair or replacement part in order for your trip to continue
• have already started your trip and left your home address – whether you're en route but still in the UK, or already on the Continent

You’ll find full details of what's covered in the European breakdown cover policy documents:

Short break terms and conditions
Lite cover terms and conditions
Full cover terms and conditions

We give you the option to choose from 3 European zones – or, if you prefer, you can choose all zones for maximum cover:

Zone 1: France, Ireland and the Low Countries (8 countries)
Andorra, Belgium, Channel Islands, France, Germany, Isle of Man, Luxembourg, Monaco, Netherlands, Republic of Ireland

Zone 2: Western Europe (17 countries)
Andorra, Austria, Belgium, Channel Islands, France, Germany, Gibraltar, Isle of Man, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Portugal, Republic of Ireland, San Marino, Spain (exc. Ceuto & Melilla), Switzerland, Vatican City

Zone 3: The EU and beyond (37 countries)
Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Isle of Man, Italy, Kosovo, Latvia, Liechtenstein, Lithuania,, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Republic of Ireland, Romania, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey in Europe (plus Uskudar), Ukraine

All zones (44 countries)
Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Isle of Man, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mediterranean islands (European), Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain (exc. Ceuto & Melilla), Sweden, Switzerland, Turkey in Europe (plus Uskudar), Ukraine, Vatican City


Please note that we reserve the right to amend the Geographical Limits of cover if areas become affected by war, civil disturbance, riot or radioactive contamination.