Driving training stage in the AA DriveTech journey

 LGV Driver Training

 

Truck driver training step in the journey

Truck/LGV driver training

AA DriveTech offers a variety of different training courses for truck/LGV drivers. Many of these workshops and courses have been accredited by JAUPT to contribute towards Driver CPC periodic training.

 

 

Customer Service Workshop

Many drivers today will be in regular contact with clients of their company and the general public. It is important that they are aware of the company image they portray and have the techniques available to them to deal with people in a professional manner.

  • Promoting the company image and how it is portrayed
  • Developing effective communication skills – verbal, physical, attitude, body language and demeanour
  • Creating the right impression
  • Conflict management – techniques to deal with and to help avoid conflict
  • Stress management and mitigation strategies
  • The law and its effect on customer service
  • Awareness of Disability Discrimination Act (DDA) legislation and assisting vulnerable passengers

 

Book Driver CPC online now
 

Eco Driving Workshop

Designed to increase a driver’s awareness of the benefits of an Eco driving style.  This course develops techniques which are aimed at reducing both overall fuel consumption and carbon based emissions. It will encourage a driver to think about increasing their safety margins, provide awareness of speed limits and encourage a more pro-active approach behind the wheel, as well as providing a practical update on compliance and the Highway Code.

  • What is Eco driving?
  • Statistics surrounding fuel use
  • Eco driving techniques
  • Reducing the wear and tear on your vehicle
  • Correct loading and fuel savings
  • Economical manoeuvring

 

Individual workshops are half a day (3.5hrs) in duration.
However, for Driver CPC accreditation, training must be completed within one 7hr block; this means two 3.5hr workshops must be completed in succession.

Book Driver CPC online now
 

Good Samaritan Workshop

A selection of interactive scenarios and exercises which will take the delegate through a learning experience designed to provoke discussion and reflection relating to their First Aid skills and safe procedures which will need to be applied when first at the scene of an accident.

  • Actions a driver should take when first at a scene of an accident
  • Basic First Aid and life support techniques
  • DRABC (Danger, Response, Airways, Breathing, Circulation)
  • Incident management and the law
  • Practical demonstration of incident management
  • Group activity to practice the above
  • Collision scenarios and how to reduce risk

Individual workshops are half a day (3.5hrs) in duration.
However, for Driver CPC accreditation, training must be completed within one 7hr block; this means two 3.5hr workshops must be completed in succession.

Book Driver CPC online now
 

Mobile Phone Workshop

Designed to give drivers a better understanding of the risks involved with using electronic equipment including mobile phones and satellite navigation equipment while behind the wheel. Subjects also covered include the law relating to phones and the management of distractions behind the wheel.

  • Concentration levels
  • The laws surrounding mobile phone use
  • Hands free versus handheld
  • Making safe and legal calls
  • The affect of mobiles on stopping distances
  • Use of satellite navigation equipment
  • Collision avoidance and driving plans

Individual workshops are half a day (3.5hrs) in duration.
However, for Driver CPC accreditation, training must be completed within one 7hr block; this means two 3.5hr workshops must be completed in succession.

Book Driver CPC online now
 

Vehicle Checks and Effective Loading

A selection of interactive scenarios and exercises take the delegates through a voyage of discovery designed to provoke discussion, reflection and ultimately give a positive learning experience throughout the course. This will be in relation to the drivers vehicle checks responsibilities and safe loading techniques both for LGV and PCV drivers.

  • Daily vehicle checks
  • A drivers vehicle check responsibilities and the law
  • Safe loading and unloading including vehicle stability
  • Penalties and the law with regards loads
  • LGV – roping and sheeting and carrying awkward shaped loads
  • PCV – Passenger embarkation and disembarkation
  • Safe towing and the law
  • Safe hitching and un hitching

Individual workshops are half a day (3.5hrs) in duration.
However, for Driver CPC accreditation, training must be completed within one 7hr block; this means two 3.5hr workshops must be completed in succession.

Book Driver CPC online now
 

Safe Culture Workshop

Specifically beneficial for low risk drivers or as a foundation course for further practical (on-road) training.  A selection of videos and exercises take the delegates through a host of scenarios designed to provoke discussion, reflection and ultimately provide a positive learning experience throughout the course.

  • Company fleet safety policy or procedures
  • Driver attitude – what prevents us from being a good driver?
  • Key driving skills - visual perception, hazard perception & knowledge perception
  • Appreciation of key risk areas, including:

Speed use
Mobile phone use
Following distance
Fatigue
Driver hours and tachographs
Reversing and manoeuvring
Seatbelts

  • Driver vehicle checks and use of new technology
  • Self analysis and greater appreciation of the risks
  • Dealing with other road users  
Book Driver CPC online now
 

Speed Workshop

Designed for all drivers regardless of their experience. A selection of videos and exercises take the delegates through a journey designed to provoke discussion, reflection and ultimately a positive learning experience relating to speed use and speed limit observance.

  • Lottery of driving and the chance of being involved in a collision
  • Where drivers speed
  • Why drivers speed
  • Speed limits and how to identify them
  • Speed enforcement measures
  • Key driving skills - visual perception, hazard perception & knowledge perception
  • New technology to help with safety
  • Self analysis and greater appreciation of the risks
  • Dealing with other road users
  • Collision scenarios and how to reduce risk

 

Book Driver CPC online now
 

Tachograph and Drivers Hours Workshop

Designed to give drivers a better understanding of the different types of tachograph and how to use them correctly. The course also updates drivers on the new digital tachograph now in widespread use.

  • Working time regulations and drivers hours
  • The tachograph and how to use
  • Manual entries – When and how to use
  • Chart retention and returns
  • Downloading data from the digital tachograph
  • Swapping between analogue and digital

Individual workshops are half a day (3.5hrs) in duration.
However, for Driver CPC accreditation, training must be completed within one 7hr block; this means two 3.5hr workshops must be completed in succession.

Book Driver CPC online now
 

Urban Workshop

Designed for all drivers regardless of their experience. Many drivers spend their time in high risk urban areas and new legislation is being introduced all the time. This course will develop the delegates driving skills in relation to working in an urban area and will include relevant current legislation, dealing with vulnerable road users and defensive driving techniques for the urban environment.

  • Maintaining safety and load security
  • Reducing the risk of accidents in the urban environment
  • Techniques to reduce risk with regards – stress, time pressures, blind spots and deliveries
  • Reducing the risk of Penalty Charge Notices (PCN’s)
  • Improving security and theft prevention measures
  • Low Emission Zones (LEZ) and the new euro 5 and 6 emissions
  • Sharing the road with vulnerable road users and awareness of their needs
  • Congestion charging and control zones

 

Book Driver CPC online now
 
 

Real World Training course

The Real World training course is a driver awareness course designed to influence a driver’s attitude and behaviour and improve competence.  It will increase a driver’s safety margins, provide awareness of speed limits and compliance, encourage a more pro-active approach behind the wheel and provide a practical update on the Highway Code.  At the end of the course each driver will have a better understanding of the driving task involved on today’s roads, be better equipped to deal with the pressures and distractions encountered with work-related driving, be more informed and make improved driving decisions thus reducing the driving risk.  The session starts off with a licence check and introduction to Driver CPC.

Interactive Presentation

  • Introduction to AA DriveTech and the course format, which includes:
  • Company fleet safety policy and procedures
  • Visual Perception, Hazard Perception and Knowledge Perception
  • Identification of driver’s attitude and knowledge level
  • Appreciation of key risk areas associated with driving on today’s roads
  • Excessive or inappropriate speed
  • Use of mobile phones
  • Space management
  • Fatigue
  • Manoeuvring and reversing

Pre-driving safety checks:

  • Driving Licence
  • Eyesight
  • Vehicle checks

Practical Driving On-Road

Short assessment drive to identify each driver’s strengths and weaknesses. These are then discussed and new techniques suggested with the advantages to each driver.  A demonstration drive (subject to confirmation of insurance cover) with commentary, by the trainer then follows to illustrate these advantages and help identify key risk areas.  Drivers are each given the opportunity to apply the new techniques with training tailored to achieve their personal and course objectives.

Afternoon Session

On-Road Driving Continued
More comprehensive training on areas identified for maximum risk reduction follows, including manoeuvring and reversing. This is complemented by a commentary allowing the trainer to assess the driver’s hazard and accident perception.

Course Summary

The principles of safer driving will be reinforced.  On a one-to-one basis the trainer will go through the assessment form discussing what will be included in the final typed report and ensuring personal objectives were met.  Attendees will be asked to complete a course evaluation questionnaire in order for AA DriveTech and the client to monitor effectiveness and quality.  The attendee’s details will then be updated with the DVLA.

Enquire now
 

Real World in Vehicle Training course

The Real World in vehicle training course is a driver awareness course designed to influence a driver’s attitude and behaviour and improve competence which can be used as a stand-alone training package or used for on the job training package to evaluate a driver’ real world experiences.  It will increase a driver’s safety margins, provide awareness of speed limits and compliance, encourage a more pro-active approach behind the wheel and provide a practical update on the Highway Code.  At the end of the course each driver will have a better understanding of the driving task involved on today’s roads, be better equipped to deal with the pressures and distractions encountered with work-related driving, be more informed and make improved driving decisions thus reducing the driving risk.  The session starts off with a licence check and introduction to Driver CPC.

Pre-driving safety checks:
•    Driving Licence
•    Eyesight
•    Vehicle checks

Practical Driving On-Road
The follows a short assessment drive to identify each driver’s strengths and weaknesses. These are then discussed and new techniques suggested with the advantages to each driver.  A demonstration drive (subject to confirmation of insurance cover) with commentary, by the trainer then follows to illustrate these advantages and help identify key risk areas.  Drivers are each given the opportunity to apply the new techniques with training tailored to achieve their personal and course objectives.
More comprehensive training on areas identified for maximum risk reduction follows, including manoeuvring and reversing. This is complemented by a commentary allowing the trainer to assess the driver’s hazard and accident perception.

Enquire now
 

Eco Driver Training course

This course will be based around the SAFED Training Programme as this has proved to be very successful in not only lowering the amount of fuel used over a prolonged period, but also keeping the drivers exposure to risk as low as possible. The day starts with a presentation to set some parameters for the day and to introduce the concept of fuel efficient driving.

Pre-driving safety checks:
•    Driving Licence
•    Eyesight checks
•    Vehicle checks

Practical on-road training
The first on road session will see the driver following a set route driving in their ‘normal style’ followed by debrief on the driver’s skill level, fuel economy and driving technique.  Fuel flow meters or on board computer if fitted will be used to monitor fuel used. The number of gear changes will also be recorded to highlight the reduction of unnecessary gear use.
A demonstration drive will follow (depending on insurance cover), highlighting how the driver can drive more efficiently whilst still making progress.
Each driver will take the wheel for a second time and will be given a chance to implement and practice the techniques shown during the demonstration drive.  The subsequent debrief will allow trainer and driver to discuss the progress made and further improvements needed. The final session will follow the same route as the first assessment drive, looking at and highlighting the differences in driving style and progress made.

Enquire now
 

Reversing and Manoeuvring course

Drivers of all types of vehicle have most collisions at slow speed while manoeuvring so this practical course gives drivers an insight into what to look for when reversing and how to manage the risk effectively. It also covers security risks involved to both the driver and load when parked up.  The session starts off with a licence check and introduction to Driver CPC.  

Content

  • Collision statistics relating to parking and reversing
  • Dynamic risk assessing DRA
  • The benefits of reversing into a space
  • Practical reversing exercises
  • Width restriction
  • Tight turn
  • Length awareness
  • Angled reverse
  • Personal security
  • The problems related to reversing larger vehicles

 

The session will finish with a questionnaire on their knowledge and attendees will be asked to complete a course evaluation questionnaire in order for AA DriveTech and the client to monitor effectiveness and quality.  The attendee’s details will then be updated with the DVLA. 

Individual workshops are half a day (3.5hrs) in duration.
However, for Driver CPC accreditation, training must be completed within one 7hr block; this means two 3.5hr workshops must be completed in succession.

Enquire now
 
 

Driver CPC Cold Chain workshop

AA DriveTech and the FSDF (Food Storage and Distribution Federation) have worked together to put a range of courses together for companies involved in the food storage and distribution arena. This is one of the half day course which can be run with another from the collection to make up a days training.
 
The 3.5 hours workshop is designed for all drivers regardless of their experience. A selection of interactive scenarios and exercises take the delegates through a voyage of discovery designed to provoke discussion, reflection and ultimately positive learning throughout the course with regards the place of a driver within the cold chain and effective cold chain management to ensure goods arrive at their destinations in perfect form. The session starts off with a licence check and introduction to Driver CPC.

Content

  • Effective cold chain management and its importance
  • The perfect warehouse – following product through from delivery to departure
  • Cold chain weak points
  • Door operation, use of hand/powered pallet trucks
  • Immobilisation systems to reduce risk of crush fall accidents

The session will finish with a questionnaire on their knowledge and attendees will be asked to complete a course evaluation questionnaire in order for AA DriveTech and the client to monitor effectiveness and quality. The attendee’s details will then be updated with the DVLA. 

Half Day workshops to be combined to produce the required 7 hours (ie 2x3.5hrs)
(These courses have to be completed in 7 hour blocks).

Enquire now
 

Driver CPC Food Quality workshop

AA DriveTech and the FSDF (Food Storage and Distribution Federation) have worked together to put a range of courses together for companies involved in the food storage and distribution arena. This is one of the half day course which can be run with another from the collection to make up a days training.
 
The 3.5 hours workshop is designed for all drivers regardless of their experience. A selection of interactive scenarios and exercises take the delegates through a voyage of discovery designed to provoke discussion, reflection and ultimately positive learning throughout the course. The delegates will increase their awareness of the role of a driver in maintaining food quality whilst in transit. The session starts off with a licence check and introduction to Driver CPC.

Content

  • Keeping a correct temperature
  • Managing effective air flow
  • Segregation of different foods chilled, frozen and fresh
  • Handling of delicate products
  • Pallet stacking techniques and styles
  • Optimum temperature maintenance through the distribution process

The session will finish with a questionnaire on their knowledge and attendees will be asked to complete a course evaluation questionnaire in order for AA DriveTech and the client to monitor effectiveness and quality. The attendee’s details will then be updated with the DVLA. 

Half Day workshops to be combined to produce the required 7 hours (ie 2x3.5hrs)
(These courses have to be completed in 7 hour blocks).

Enquire now
 

Food Hygiene and Personal Standards workshop

AA DriveTech and the FSDF (Food Storage and Distribution Federation) have worked together to put a range of courses together for companies involved in the food storage and distribution arena. This is one of the half day course which can be run with another from the collection to make up a days training.
 
The 3.5 hours workshop is designed for all drivers regardless of their experience. A selection of interactive scenarios and exercises take the delegates through a voyage of discovery designed to provoke discussion, reflection and ultimately positive learning throughout the course. The course will enhance the drivers knowledge and awareness with regards food hygiene and personal standards to ensure common food hygiene problems are kept to a minimum.. The session starts off with a licence check and introduction to Driver CPC.
Content

  • Spread of disease
  • Anti Bacteria solutions
  • Disease and infections – sickness, diahorrea, food poisoning
  • Importance of maintaining the correct food temperature
  • Personal hygiene – hand washing, clothing, footwear, jewellery
  • Smoking

The session will finish with a questionnaire on their knowledge and attendees will be asked to complete a course evaluation questionnaire in order for AA DriveTech and the client to monitor effectiveness and quality. The attendee’s details will then be updated with the DVLA. 

Half Day workshops to be combined to produce the required 7 hours (ie 2x3.5hrs)
(These courses have to be completed in 7 hour blocks).

Enquire now
 

Driver CPC On Vehicle Equipment workshop

AA DriveTech and the FSDF (Food Storage and Distribution Federation) have worked together to put a range of courses together for companies involved in the food storage and distribution arena. This is one of the half day course which can be run with another from the collection to make up a days training.
 
The 3.5 hours workshop is designed for all drivers regardless of their experience. A selection of interactive scenarios and exercises take the delegates through a voyage of discovery designed to provoke discussion, reflection and ultimately positive learning throughout the course with regards refrigeration systems and on vehicle equipment. The session starts off with a licence check and introduction to Driver CPC.

Content

  • Actions Temperature monitoring and recording systems
  • Different refrigeration systems
  • Compartmental temperature differences
  • Safe loading and un loading
  • Maintaining vehicle stability through safe loading

The session will finish with a questionnaire on their knowledge and attendees will be asked to complete a course evaluation questionnaire in order for AA DriveTech and the client to monitor effectiveness and quality. The attendee’s details will then be updated with the DVLA. 

Half Day workshops to be combined to produce the required 7 hours (ie 2x3.5hrs)
(These courses have to be completed in 7 hour blocks).

Enquire now
 
 

What is Driver CPC?

Driver CPC is a training qualification for Large Goods Vehicle (LGV) and Passenger Carrying Vehicle (PCV) drivers who drive professionally throughout the UK. It has been developed as part of EU Directive 2003/59 which is designed to improve the knowledge and skills of professional LGV and PCV drivers throughout their working life.

There are two parts to the legislation:

  • Initial qualification that must be achieved by new LGV and PCV drivers along with their vocational licence to enable them to use their licence professionally
  • Periodic training, which involves all professional drivers undertaking 35 hours of training every 5 years
 

When do you need to act?

Driver CPC periodic training for LGV drivers – truck and vans over 3.5T - needs to be completed by 10th September 2014. Time is running out!

 

Who's affected and when?

New LGV drivers acquiring a an LGV vocational entitlement (C1, C1+E, C or C+E licence) after the 10th September 2009 will have to obtain the ‘Initial Driver CPC’ in addition to their licence to drive professionally.

Existing LGV drivers who already hold a vocational licence on or the 10th September 2009 are exempt from the Initial Driver CPC. This is known as "acquired rights" or often referred to as “grandfather rights”. However, these drivers still have to take periodic training consisting of 35 hours every 5 years.

 

Is Driver CPC mandatory?

Yes. If your primary role is driving for a living (i.e. a professional LGV driver), it is mandatory for you.

Please note: Driver CPC periodic training is different from a CPC training course which is a qualification needed to operate an ‘O’ licence.

 

Does it have to be completed in one go?

In the United Kingdom, there are no rules to say how drivers should take the 35 hours Driver CPC periodic training. However, it’s required that a total of 35 hours of training are completed within the 5 year deadline.

 

Do you have to complete a 7 hour course in 1 day?

All courses will be 7 hours long. However, it can be divided into two 3½ hour courses and completed within a 24 hour period, e.g. if the first 3½ hour course takes place on a Monday between 9:00 am and 12:30 pm, the second 3½ hour course will have to be completed no later than Tuesday at 12:30 pm. Each course time (7 or 3½ hours) does not include breaks.

 

Is the training practical or theory?

The course can be practical or theory-based.

 

Who can deliver Driver CPC training?

Only approved courses taken with approved training centres will count towards periodic training. The approval process for courses is managed, on behalf of the Driving Standards
Agency (DSA), by the Joint Approvals Unit for Periodic Training (JAUPT)

 

How many people can be trained at once?

Numbers may vary as this does depend on the training provider. AA DriveTech recommends no more than 10 participants per workshop and a maximum of 2 participants for practical on-road sessions (subject to the maximum seating capacity available in the vehicle)

 

What Driver CPC training courses are available?

There is a wide selection of classroom and practical on-road course subjects available from various training providers. AA DriveTech suggests that all training should be viewed as an investment and, therefore, in selecting the right course with content that is relative to your business operation will provide the best return.

 

Where will training be delivered?

In the case of AA DriveTech, classroom based workshops can be delivered at a customer’s premises, if facilities are available, or in the case of ‘open courses’ at locally provided venues on scheduled dates to allow for individuals and small groups to attend.

For in-vehicle, on road, practical training it is generally delivered at a customer’s location utilising their own appropriate vehicles in their yards and/or on their own “business” routes.

 

Do i need Driver CPC for both PCV and LGV licence?

Only one set of periodic training needs to be completed every five years. However, AA DriveTech recommends the choosing of courses that provide the most value to the driver and the business operation.

 

What training have my drivers completed?

There are 2 ways to check what Driver CPC training your driver has received. The DVLA can be contacted but the driver has to be present at the time of the call. However, the best way is to use AA DriveTech’s dedicated licence team to check driver licences which will identify any discrepancies on the licence and what training the driver has received or needs.

 

Who do I need to log training completion with?

It is the driver’s responsibility to make sure they have received the necessary training to meet their Driver CPC requirements. However, all companies should also keep a record of all their drivers training and further training requirements. All Drivers CPC records will be recorded by the DSA.

 

Do I need to keep a log of my training?

All training records will be kept on the DSA database. However, the driver should also keep their own records on the training they have received as well as the training required to complete the 35 hour Driver CPC periodic training requirement.

 

Is Driver CPC training transferrable?

Driver CPC training is linked to each driver’s own Driving Licence. If a driver changes their job, supporting evidence of training will need to be produced for the new employer

 

Who is responsible for ensuring I get trained?

Completing Driver CPC periodic training within the deadlines is the responsibility of the driver. Each driver must make sure they complete the hours required to keep their Driver CPC record up to date.

However, companies should take a proactive approach to ensuring that drivers receive appropriate training that adds most value to their operation.

 

Do I need a separate Driver CPC card?

Each driver will be issued with a separate Driver CPC card, known as a Driver Qualification Card (DQC) once the 35 hours of Driver CPC training is completed. Here’s an example of a DQC:

 
 

Contact us on

0845 345 9626

Mon–Fri 8am–6pm

Email: drivercpc@AAdrivetech.com

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